Deborah Alaofin (AIRB)

Experience

• 

  Federal Ministry of Power, Works and Housing

  Sept 2017 - Mar 2018

  Architectural Intern

  • Produced innovative architectural designs.• Produced live 3D models.• Assisted in supervising building construction sites.• Criticized and analyzed architectural drawings.

• 

  Federal Government of Nigeria - Eleme Local Government Area Council Secretariat

  Nov 2019 - Nov 2020

  National Youth Service Corps - Corps Liaison Officer

  • Supervised, organized and mitigated conflicts among Corp members.• Led the Corp members by organizing charity and support to orphanages.• Mobilized the execution and monitoring of some SDGs projects in the local communities.• Organized and ensured smooth running of the Local Government Desk Office.• Organized the registration of Corp members.

• 

  Access Bank Plc

  Jun 2021 - Jan 2024

  • Delivered world-class customer service, delighting customers by adeptly responding to inquiries and concerns. • Managed other related activities, such as complaints and escalations.• Built meaningful relationships and provided personalized service to customers through a deep understanding of their businesses and needs.• Provided innovative solutions to meet the needs of both markets and customers. • Identified and spearheaded improvements to internal processes, measurement tools, and customer service culture. Show less

  • Customer Care Officer

    Jul 2022 - Jan 2024

  • Transaction Officer

    Jun 2021 - Jun 2022