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Gaurav Trivedi

Gaurav Trivedi

Senior Technical Writer

Followers of Gaurav Trivedi2000 followers
location of Gaurav TrivediDelhi, India

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  • Timeline

  • About me

    Principal Technical Writer at Red Hat

  • Education

    • Army School, MHOW

      2002 - 2006
      High School

      Activities and Societies: School Magazine Editorial Team, Debate Team

    • RKDF School of Engineering, Indore

      2007 - 2011
      Bachelor of Engineering (B.E.) Electrical, Electronics and Communications Engineering A

      Activities and Societies: Debate Team, Anchoring Team, Events Organizing Team Won Inter-College Debate Competition (Twice)Organized many Events like; Blood Donation Camp, Summer Teaching Camp etc.

  • Experience

    • MPS Limited

      Mar 2013 - Dec 2014
      Senior Technical Writer

      As the Technical Wordsmith at MPS, I forged precise paths through complex tech landscapes. From Help Files to Release Notes, Upgrade Instructions to Blogs, and even Website Content, I crafted clarity.Beyond words, I distilled business needs into system objectives, orchestrating timely delivery of top-tier documentation and design.

    • Fiserv

      Feb 2015 - Aug 2021

      As a Technical Writer at Fiserv, I elevated API documentation into an art form, leading the creation of our inaugural API document. My expertise extended to crafting software development kits, video documentation, Chat Bot content, help files, release notes, upgrade instructions, FAQs, installation and migration guides.I also played a pivotal role in the Client Feedback Mechanism team, revolutionizing how we engage with clients through an efficient feedback process for PDF and HTML5 deliverables. Show less

      • Technical Writer, Tech Lead

        Oct 2019 - Aug 2021

      • Technical Writer, Analyst

        Oct 2017 - Oct 2019

      • Technical Writer, Professional

        Feb 2015 - Oct 2017

    • Red Hat

      Sept 2021 - now

      • Principal Technical Writer

        Oct 2023 - now

      • Technical Writer III

        Sept 2021 - Oct 2023

  • Licenses & Certifications