Experience

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  Teledirecta

  Jun 2003 - Feb 2008

  Project supervisor

  I worked in Teledirecta as team leader for DOA’s/DAP’s and batch repairs. I was in charge of supervising production and stock control for processed units.I also acted as project head for the homologation of 500K+ GSM units for Claro Dom. Rep. and my functions included: Logistics Planning. Production planning and control. Human resources training and supervision. Key contact with customer for necessities compliance. Overall operation management.

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  Techcomm wireless

  Feb 2008 - Mar 2016

  Holding controler

  I have helped Techcomm on the development and operation of 20+ service post and service center around the country for one of its customers in Dom. Rep.I also participated on the installation and process establishment for Techcomm Trinidad and Tobago Branch.From 2010 to 2012 I acted as manager for Techcomm Jamaica branch in which my functions included (but not limited to): Negotiations with cellular operators and manufacturers. Overall operation monitoring Operations analysis and KPI’s measuring. SLA compliance and negotiationsAs holding controller my responsibilities included (but are not limited to): Operation analysis and reports design for all of Techcomm Branches New projects analysis, process design and implementation Project manager for IT development of new project necessities Others... Show less

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  Zte corporation

  Mar 2016 - Oct 2019

  Terminal after sales manager

  Oversees the after sales process for Dom. Rep. and other Caribbean countries. Service centers administration, KPI's measurement and enforcement, Logistics management for spare parts and seed stock, B2B and B2C customer service.Pre-homologation, field test and follow up of full homologation process with local authorities and operators for the introduction of new products.

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  Palmea group

  Jan 2017 - now

  Co-founder & operations manager

  Making this dream become a reality!!

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  Japan international cooperation agency (jica)

  May 2021 - Aug 2021

  Freelance developer

  Proyecto de Desarrollo de Capacidades para la Eficiente Planificación y Gestión del Desarrollo Territorial (PRODECARE)Creacion de herramienta con Excel y VBA para el registro y analisis de las informaciones levantadas por el proyecto.

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  Registro inmobiliario

  Oct 2021 - now

  Analista funcional y cumplimiento