
Elizabeth Morren

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About me
Hospitality Professional
Education

Grand Valley State University
2011 - 2015Bachelor of Science (B.S.) Hospitality and Tourism Management with and emphasis in Events
Experience

McDonald's
Sept 2011 - Jan 2014Overseeing crew members (over forty crew members in total), ensuring guest satisfaction in every situation, preparing food, handling money, preparing and delivering deposits Serving food, handling money, helping guests, communicating with coworkers, serving food, gathering orders, and general hospitality
Manager
Apr 2012 - Jan 2014Crew Member
Sept 2011 - Apr 2012

TEAM Schostak Family Restaurants
Jan 2014 - Aug 2017Neighborhood ExpertTraining new team members, enforcing Applebee's policies, hosting, serving, general cleaning, knowledge of products, and communicating with management

Herman Miller
Sept 2017 - Jan 2020Production AssociateAssist team members in a production settingReceived awards for exceptional quality control and safetyTrain new employees on lean process manufacturingRespond to production issues throughout shift and find a solution, gather and organize data for continuous improvement

Women's Basketball Development Association
Oct 2019 - Jul 2023Administrative AssistantAssist with general office duties such as maintaining records and organizing documentation.Aid in scheduling with tools and drafts. Collaborate on league events such as National Tournament location research and planning. General correspondence with team owners and staff.

Vicksburg Public Schools
Feb 2020 - May 2020Preschool Behavior AidAssist the teacher with students struggling to follow classroom rulesDemonstrate to students the appropriate ways to interact with their peersEncourage students to explore their creative minds in positive waysMonitor students behavior with peers and teach conflict resolution

Firebirds Wood Fired Grill
Aug 2021 - Jun 2022ServerGreeting all guests, suggestive selling featured and favorite menu items, accurately taking and entering orders. Team service including running food, drinks, and general cleanliness of the restaurant. Ensuring all closing tasks are completed at the end of each shift. Reconciling guest checks quickly and accurately.

DDE Travel
Jan 2022 - nowTravel Agent/OwnerAssist in helping clients find the best vacation for their budget.Attend regular trainings to keep informed on the latest offerings by vendors.

PSXDigital
May 2022 - Apr 2023Client Success Director
Jan 2023 - Apr 2023Client Success Manager
May 2022 - Jan 2023

Miller's Ale House Restaurants
Jul 2023 - Feb 2024ServerProvide exceptional customer service to all guests.Create documentation on standards to communicate between all front of house staff members.Promptly close our guest checks ensuring privacy and accuracy.
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Interactive Marketing And Consulting Services (IM@CS)
Sept 2023 - Dec 2023Project ManagerCoordinate between clients and staff to complete marketing requests in a timely manner. Hold team members accountable to deadlines and standards. Create standard operating procedure documentation. Maintain Hive Project Management software effectiveness.

Visit Henry County, GA
Jan 2024 - nowVisitors Services Manager
Licenses & Certifications

Goal Success Life Coach
Tansformation AcademySept 2022
ServSafe Manager
National Restaurant AssociationMay 2013
Volunteer Experience
GVSU Events Intern
Issued by ArtPrize on Sept 2014
Associated with Elizabeth Morren
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