Abdullah Alhazmi

Experience

• 

  Samba Financial Group

  Jan 1995 - Jun 1996

  Manger of collection department in the western region
• 

  GACA - General Authority of Civil Aviation - Saudi Arabia

  Oct 1998 - Jan 2022

  As an "Airport Fees Collection and Billing Manager" at the General Authority of Civil Aviation, my role involves overseeing the efficient collection and billing of airport fees. I work closely with a diverse range of stakeholders and cross-functional teams to ensure accurate financial transactions and compliance with regulatory requirements. Developed a new system called "Property Management System" for enhancing and streamlining the airport experience by 70% As a Customer Experience Manager at the General Authority of Civil Aviation (GACA), I am responsible for driving exceptional customer experiences throughout various touchpoints within the aviation industry. I work to ensure that passengers, airlines, and other stakeholders have positive interactions and receive top-notch service. Reduced complaint resolution time by 60% and focused on enhancing the overall experience through customer-focused strategies and initiatives As a Fund Controller at the General Authority of Civil Aviation (GACA), my role involves overseeing the financial management and control of funds related to aviation projects and initiatives. I work closely with internal teams and external stakeholders to ensure the efficient allocation and utilization of financial resources.

  • Airport Fees Collection and Billing Manager

    Nov 2019 - Jan 2022

  • Client Customer Experience Manager

    Apr 2018 - Nov 2019

  • Financial Operations Fund Controller

    Jul 2017 - Apr 2018

  • Employee in the investment Department

    Jun 2015 - Jul 2017

  • Employee in Revenue department King Abdulaziz International Airport

    Oct 1998 - Jun 2015
• 

  Cluster2 | تجمع مطارات الثاني

  Jan 2022 - now

  Airport Fees Collection and Billing Manager

  As a Financial Engineer, I played a pivotal role in the successful privatization of the General Authority of Civil Aviation (GACA) and the subsequent transition to Cluster2, a private entity responsible for the aviation industry. Throughout this process, I demonstrated exceptional skills in financial management, strategic planning, and change management