Marisa Dennis

Experience

• 

  Apex Performance Solutions, LLC

  May 2012 - Oct 2016

  @Microsoft Licensing •Provide customer care for Microsoft Licensing Sales Specialists during fiscal year end ensuring smooth and timely processing of operational transactions•Responsible for gatekeeping all inquiries received through support ticket system, assigning priority and making sure the correct team was handling the issue•Provide effective communication, product and program knowledge, and guidance for successful inquiry resolution•Follow-up with technical and contract processing teams for escalation resolution•Successfully closed cases within service level agreements Show less

  • Quality Assurance Analyst

    Jul 2016 - Oct 2016

  • Compliance Audit Analyst

    Aug 2012 - Jun 2016

  • Customer Care

    May 2012 - Jul 2012
• 

  Ebara International Corporation, Cryodynamics Division

  Oct 2016 - Apr 2018

  • Review receivables and follow up on troubled accounts• Send customer statements and updated A/R report to Agents• Process Letter of Credit orders and Invoices• Sales commission record keeping and monitoring of accruals • Develop audit objective, scope, and procedures• Manage JSOX activities and external auditors• Strategize with management to create best remediation results• Document risks and identify remediation plans• Review global transactions to ensure Compliance with international regulations• Ensure annual controls are complete for all 4 divisions

  • Accounts Recievable Specialist

    Jan 2018 - Apr 2018

  • Compliance and Internal Auditor

    Oct 2016 - Apr 2018
• 

  Pro Group Management

  Apr 2018 - Feb 2019

  Accountant

  • Prepare financials reporting five workers compensation groups • Analyze general ledger accounts and align with GAAP guidelines • Finalize financial statements through the Sage Software • Audit work completed by peers and accounting support • Revise and streamline inefficient work procedures and Excel calculations

• 

  TriNet

  Feb 2019 - Nov 2023

  • Building reports in Tableau/EDW to automate reporting and improve analytics• Compare analysis on variances actuals and provide support to upper management• Provide accurate and timely reporting to external actuaries• Rebuild excel workbook to create an 80% reduction in work • Engage with upper management verbally and in writing about forecasting decisions • Prepare monthly journal entries and reconciliations for balance sheet accounts• Manage revenue audits with team members and coordinate with external auditors• UAT testing new ERP systems, including Oracle, EDMCS, EDW, and ARCS• Create SOX approved reporting in Oracle and training in report building• Collaborate with internal teams to improve processes end-to-end

  • Senior Data Analyst

    Jul 2022 - Nov 2023

  • Senior Corporate Accountant

    Feb 2019 - Jul 2022
• 

  American Battery Technology Company

  Nov 2023 - now

  Sr. Planning and Systems Analyst

  • Manage projects to implement operational processes in SAP, including training, system buildout, documentation, and ensuring compliance with standards• Design data sources and reports in SAP to consolidate crucial data for management • Present monthly analytics to management on actuals, plans, and forecasts using power query• While working cross-functionally, used experience in audit, accounting, and analytics to develop end-to-end processes with Sales, Accounting, and Operations. • Completed complex process testing, troubleshooting, and issue resolution for the entire ERP Show less