Steve Clensy

Experience

• 

  Seven Seas Limited

  Jan 1998 - Jan 2003

  Analyst Programmer

  - Developing ERP customisations and extensions (JD Edwards World).- AS400 (RPG, CL), MS Access, MS Excel

• 

  JOHNSON SERVICE GROUP PLC

  Aug 2003 - Jul 2020

  Responsible for IT systems programs and projects across multiple divisions and operating companies for a £350m business. Managed cross functional teams, including internal technical and business resources, contracted personnel, suppliers and customers. Ensured time, budget and quality targets were met. Managed day-to-day IT operations and continuous improvement of the team, systems, and processes. D365 F&O Implementation across 3 divisions:Built and managed a cross-functional team made up of internal resources and D365 functional and technical contractors to deliver D365 F&O to 3 legal entities/divisions of the Johnsons Service Group. This program consolidated and improved business processes, helped to modernise working practices and provided the foundations on which to develop further digital transformation initiatives.• Designed and managed all aspects of the programme.• Introduced new digital technologies including O365, Azure DevOps, and D365 F&O.• Commissioned bespoke project office to house the team.• Developed the internal JSG D365 center of excellence.Integration of Johnsons the Cleaners (JCUK) IT into Textile division and EPOS upgrade:• Worked with the JCUK management team to develop an integration and improvement roadmap.• Integrated key services into the textile division to consolidate costs and reduce overheads.• Managed project to implement a new ‘best of breed’ laundry retail EPOS solution (SPOT). Show less General:• Responsible for day-to-day IT management and continuous improvement of IT people, systems and processes.• Managed a team of 10 (Developers, Infrastructure Engineers).• Worked closely with all levels of management across all business disciplines.• Developed / delivered IT systems strategy in line with changing business / market drivers.• Introduced new technologies, methodologies and processes (ITIL, Agile, Azure DevOps).• Delivered programmes and projects through the full lifecycle.• Mentored team in their systems support, design and development tasks to ensure adoption of best practice.• Worked closely with suppliers and 3rd party vendors to achieve targets and maintain quality of service.• Managed the communication of IT projects to the wider business audience.IT strategy development and delivery:• Worked with senior leaders to develop and implement a formal IS Strategy.• Worked with the Apparelmaster management team to develop the systems roadmap, aligned to the business strategy and internal capabilities.• Implemented new service desk processes and system based upon ITIL.• Made significant enhancements to the company’s internal ‘Textile Rental’ solution.• Migrated infrastructure to a purpose-built data center.• Implemented a new CRM solution.• Improved BAU project turnaround by implementing agile techniques and tools.Integration of Canon Hygiene post acquisition:Managed a team of technical resources to successfully migrate customers and their contracts onto JSG systems. • ETL of customer and contract data from Canon systems to the JSG ERP.• Updated JSG systems to handle service gaps between the Canon and Apparelmaster offerings.• Delivered over 4 phases into12 Apparelmaster sites, this was a very complex cutover operation.• Migration of an operational unit (Newmarket factory) onto JSG network and systems. Show less

  • Divisional IT Development Manager

    Nov 2013 - Jul 2020

  • IT Development Manager - Johnsons Apparelmaster

    Sept 2007 - Nov 2013

  • Snr. Analyst Programmer - Johnsons Apparelmaster

    Aug 2003 - Sept 2007
• 

  ERP Advisers Ltd

  Dec 2020 - Jan 2022

  Operations Director & Project Manager

  • Worked with multiple customers and SI partners to improve their ERP implementations.• Modernised the ERP Advisers implementation methodology and tooling to use DevOps and Success By Design.

• 

  Clensy365 Ltd

  Aug 2021 - now

  Director & Programme Manager

  Managed the SIS Global (partner team) for the UK project, part of a large-scale/complex D365F&O Global implementation project covering 50+ sites in the US/Mexico/UK. Operating out of 3 sites in the UK Masonite design, manufacture and deliver a range of internal and external doors and related products to the UK construction industry. • Responsible for leading the SIS Global consulting team.• Overall, SIS team of 27 consultants.• Multi-million pound budget.• Advised the client programme sponsor, client programme manager and other stakeholders. • Provided client management on behalf of SIS Global.• Worked closely with the Microsoft Fastrack team. Show less