Desmond Koh

Experience

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  Vanguard Interiors

  Nov 2015 - Jan 2016

  Sales Executive

  - Serve as the lead point of contact for all customer account management matters- Build and maintain a good rapport with new and existing clients- Ensure long-term customer satisfaction and loyalty- Ensure team targets are achieved or exceeded

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  KWANG YONG & SONS TAILOR

  Feb 2016 - Mar 2020

  Operations Manager

  - 2nd generation family business owner- Source for new contracts with local tailor businesses- Build and maintain strong, long-lasting client relationships- Provide image consultancy to customers- Management and coordination of artisans

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  Adrax Global Pte Ltd

  Jul 2020 - Nov 2021

  Sourcing Manager

  - Source medical supplies for international biotech companies- Coordinate and liaise with buyers and suppliers- Negotiate contracts with key suppliers, including costs and terms of supply, service, and quality- Conducting market research, creating cost estimates and forecasts

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  Aegis Building & Engineering Pte Ltd

  Oct 2021 - May 2022

  Key Account Manager

  Aegis Building & Engineering Pte Ltd was established in 2002. Over the years, our relentless pursuit of excellence in providing the best conservation, maintenance and repair services for buildings has earned us unrivalled reputation in the industry and made us a clear leader in the field.Duties include:- Account management, including tender bids and contract negotiations- Develop and maintain strong and long-lasting relationships with clients- Serve as point of contact for all account management matters (key account clienteles include 5-star Luxury Hotels and Condominiums)- Liaise with cross-functional teams internally to improve client experience- On-site inspections and management of projects- Ensure timely and successful delivery of projects according to client needs- Forecast and track key account metrics- Develop new business with existing clients and identify areas of growth opportunities to meet sales targets- Regular reporting on project progress- Coordinate pre-sales and post-sales follow up- Monitor market trends and provide regular reports on competitors Show less

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  Kompacplus Materiale Pte Ltd

  May 2022 - Sept 2024

  Account Executive

  Established in 2009, KompacPlus is a Singapore-based company specialising in the supply and installation of innovative interior surfacing solutions made in Italy as an alternative to achieve modern kitchens and living spaces that are aesthetically functional. Parent company Hyphenate HoldingsDuties include:• Acquire and develop sales opportunities through combination of channels, including but not limited to referrals, networking, cold calls, and face-to-face meetings• Serve as point of contact for all account management matters (Design Consultant account clienteles include Arkhitects/Developer/Consultancy)• Arrange presentation with clients to showcase our products/applications including experiment to furthur boost the confidents with client.• Diligently follow up and close sales opportunities• Facilitate the smooth flow of information from client enquiry to order purchase, going above and beyond to ensure the excellent delivery of product and service that meet/exceeds client expectations• Acquiring a thorough understanding of customer needs and requirements• Serve as the link of communication between customers and internal teams• Attend to client feedbacks and complaints, providing prompt solutions to resolve issues to customer’s satisfaction• Negotiate agreements and keep up-to-date records of sales and client data• Explore and attend internal and external networking events, trade shows and product exhibitions to establish and understand market’s perception of brand image• Prepare weekly/monthly performance reports for internal review Show less

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  Koizumi Lighting Singapore Pte. Ltd.

  Sept 2024 - now

  Senior Business Development Executive

  In my role as a Senior Business Development Executive at Koizumi Lighting, I specialize in fostering strong relationships with lighting consultants, architects, interior designers, and M&E consultants to drive strategic growth and enhance project collaboration.Key Responsibilities:Client Engagement: Build and maintain relationships with key industry stakeholders to understand their needs and deliver tailored lighting solutions.Market Analysis: Conduct market research to identify emerging trends and opportunities, ensuring our offerings align with client expectations and industry standards.Project Collaboration: Collaborate closely with design and technical teams to support the development of innovative lighting concepts for various projects, from residential to commercial.Sales Strategy: Develop and implement effective sales strategies to achieve revenue targets and expand market presence.Networking: Represent Koizumi Lighting at industry events and trade shows, establishing connections and promoting our brand’s capabilities.Technical Support: Provide technical guidance and product knowledge to clients, ensuring optimal selection and application of lighting products. Show less