
Crystal Slusser, B.B.A., M.S.H.R.M., PCC
Healthcare Office Assistant (HOA) - General Surgery & Trauma

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About me
Certified Executive Leadership Coach| Leadership Consultant| Co-Founder| Facilitator of Effective Dialogue| Helping Others Obtain Professional Growth
Education

Northside High School
1998 - 2002High School Diploma General 3.82 GPAActivities and Societies: Softball

Strayer University
2019 - 2021Master of Science - MS Human Resources Management and Organizational Development
Strayer University
2016 - 2018Associate of Arts - AA Business Administration and Management, GeneralSumma Cum Laude

Virginia Western Community College
2002 - 2002General Business Administration and Management, General
Strayer University
2018 - 2019Bachelor of Business Administration - BBA Business Administration and Management, GeneralSumma Cum LaudeHonors Scholar
Experience

Carilion Clinic
Dec 2006 - Sept 2009Healthcare Office Assistant (HOA) - General Surgery & Trauma
WOD Addiction Fitness Apparel
Apr 2012 - Aug 2015Business OwnerE-commerce fitness apparel company.Responsible for creation of the business name, plan, obtaining licenses/ city permits and equipment. Implemented business design/ logos, business marketing, website design, social media, and POS systems. Designed all apparel styles and artwork with manufacturers and printing companies.Obtained daily apparel orders, packaged, completed payments for items, and handled shipping.Completed monthly and quarterly sales reports and taxes.Setup vendor events for the business and traveled along the East Coast to CrossFit competitions on weekends to network and complete sales. Show less

River & Rail CrossFit
Aug 2014 - Nov 2015Co-Owner / Founder / CoachCrossFit gym that focuses on constantly varied functional movements/ exercises performed at high intensities. Responsible for co-creation of the business name, plan, obtaining licenses/ city permits and equipment. Implemented equipment setup, business design, website, social media, and POS system. Responsible for over 5 coaches and scheduling, 150 athletes and their monthly payments. Coached and facilitated multiple fitness classes daily through workouts and specialized movements. Certified in CF Level 1, CF Mobility, and CF Gymnastics Show less

Carilion Clinic
Dec 2015 - nowSenior Leadership Consultant & Coach - Institute for Leadership Effectiveness
Apr 2024 - nowLeadership Consultant & Coach - Institute for Leadership Effectiveness
Oct 2021 - Mar 2024Program Coordinator & Specialist II - Institute for Leadership Effectiveness
Nov 2020 - Oct 2021Human Resources Assistant & Preceptor - Education & Organizational Development
Apr 2017 - Nov 2020Department Secretary - General Surgery & Trauma
Dec 2015 - Apr 2017

M&S Leadership Solutions
Jun 2022 - nowCo-Founder/ Leadership Consultant and CoachIn a world where companies, executives and leaders face countless challenges, M&S Leadership Solutions provides a unique approach that not only guides clients through roadblocks and obstacles, but also teaches them how to handle future challenges.With a focus on leadership development, consulting, and smart decision-making, critical thinking, and creative-problem solving through coaching, M&S Leadership Solutions has been helping the professional healthcare community since 2000. Their clients include healthcare leaders, executives, medical faculties and physician leaders at organizations of all sizes.M&S Leadership Solutions can help leaders in all industries where leadership development and coaching is needed to help leaders grow and expand in their roles. Show less
Licenses & Certifications

Notary Public
VA NotaryNov 2016
Basic Life Support (BLS)
American Heart AssociationDec 2021- View certificate

Team Effectiveness Survey Certified Practitioner
AIIR ConsultingJan 2023 
Inspiring Accountability in the Workplace
Inspiring Accountability in the WorkplaceJul 2022
Healthcare Coaching Leadership - Level Two - 70 Hours
Healthcare Coaching InstituteJun 2022
Foundations for Coaching Leaders - 60 Hours
Healthcare Coaching InstituteDec 2021
Healthcare Leadership Coach - HCI Track - 32 Hours
Healthcare Coaching InstituteApr 2022
SurePeople PRISM Certification
SurePeopleJan 2022- View certificate

ICF Member Badge
International Coaching FederationNov 2021 - View certificate

Associate Certified Coach (ACC)
International Coaching FederationNov 2022
Volunteer Experience
Treasurer
Issued by International Coaching Federation | Virginia Chapter on Mar 2023
Associated with Crystal Slusser, B.B.A., M.S.H.R.M., PCC
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