Rebecca Diggin

Experience

• 

  ModernGreen

  Aug 2010 - Aug 2011

  Brand Ambassador

  Working first hand with the public and customer needs on behalf of a client. Roles ranging from working within a team to team lead in order to promote various offers, create a pleasant experience and create brand awareness. Main client I worked with: O2, Heineken

• 

  Vodafone

  Sept 2011 - now

  Led the device operations team delivering specialist expertise in planning, operations and propositions.Led the cross functional supply and operations process to ensure optimal devices availability.Maintained a close working relationship with Vodafone’s logistics and procurement partner ensuring Vodafone stakeholder engagement and governance on key deliverables and programs.Delivered continual improvements in device operations deliverables: sales & forecast reporting, device planning, logistics. Show less End-to-End management of key Accounts including strategic account planning (JBP), commercial negotiations, product selection and in-life management.Managed the commercial rebates and cash collection process – ensuring conclusion sheets were approved with vendors in a timely manner, worked with VSSB on collections, reported monthly status with Finance, drove continuous improvements on the overall process.Launched key handsets in collaboration with the device vendors and internal marketing/brand teams, leveraging digital and retail assets. Consolidated the yearly device-marketing plan and recommended trade-offs across handset vendors. Optimized retail execution for devices. Show less

  • Device Commercial Lead

    Jul 2022 - now

  • Device Operations Lead

    Sept 2021 - Jul 2022

  • Senior Devices Product Manager

    May 2019 - Aug 2021

  • Strategy and Operations Manager

    Aug 2016 - Apr 2019

  • Mobile Propositions manager

    May 2015 - Aug 2016

  • Pricing Specialist - Pay As You Go Marketing

    Sept 2012 - May 2015

  • Client Services Graduate

    Mar 2012 - Aug 2012

  • Demand Planner Graduate

    Sept 2011 - Mar 2012