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Adalberto Belmonte, PMP

Technical Escalation Manager

778 followers

São Paulo, São Paulo, Brazil

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Timeline
About me
Escalation & Crisis Manager at Hewlett Packard Enterprise
Education
- FIA - Fundação Instituto de Administração
  2014 - 2015
  Master’s Degree Administração das Operações de Negócios
- Universidade Paulista
  2019 - 2024
  Bachelor's degree Bacharelado em Educação Física
- Centro Universitário Sant'Anna
  1993 - 1998
  Bachelor’s Degree Computer Science
Experience
- Hewlett Packard Enterprise
  Apr 2015 - now
  Technical Escalation Manager
  Responsible to provide leadership and support to the Escalation team by bringing together the elements needed to ensure the escalation or issue at hand is resolved. Responsible for all communications, internal and external relating to the escalation across all teams involved. ( support, sales, senior management and Executives-VP ) Experience managing local and virtual Technical teams with multidisciplinary skills to achieve best solution for customers.
Licenses & Certifications
- Brocade Certified Fabric Professional
  Brocade
  Dec 2006
- Project Management Professional
  Project Management Institute
  May 2014
- VMware Certified Professional
  VMware
  Jun 2007
- Brocade Certified SAN Manager
  Brocade
  Dec 2006
- Brocade Certified SAN Designer
  Brocade
  Dec 2006
Honors & Awards
- Awarded to Adalberto Belmonte, PMP
  HPE Achievers Hewlett Packard Enterprise Nov 2018 Recognition for outstand performance in 2017 and 2018.This recognition brings workshops and training focused in preparing for leadership strategy
- Awarded to Adalberto Belmonte, PMP
  HP MVP - Most Valuable Player Hewlett Packard do Brazil Ltda Dec 2004 Global award to recognize the most value professionals based on outstanding contribution to the business.