JoEllen Smith

Experience

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  Computer Task Group

  Feb 1995 - Feb 1996

  Consultant

  Contracted with First Union National Bank to design, development and support of commercial loan documentation system in Windows / MF based environment as part of a larger project called Commercial Banking Solution (CBS).• Responsible for user requirements (legal and loan department), data mapping, coding, testing, debugging, preparing code for migration and supporting UAT • Responsible for coding, integrating customer data and appropriate wording into loan documents using a proprietary word merge software / application (POWER1) Show less

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  Commercial Loans, NationsBank

  Feb 1996 - Feb 1998

  Systems Design, Development and Management, Bank of America

  Developed code for commercial loan documents integrating customer data into loan documents via proprietary Word merge software / application (POWER1) in Windows / MF based environment.• Responsible for user requirements, data mapping, coding, testing, debugging, preparing code for migration and supporting UAT and production rollout• Assisted with data integration / feeds – real time and batch, • Assisted with code migrations between environments (unit, SIT, UAT and production)• Responsible for load and performance testing – worked with network support to debug and resolve network related issues• Assisted with preparing training environments and documents for end users• Responsible for supporting production rollout (server and desktop components), production application and end users after rollout• Responsible for disaster recovery plans for technical team and loan document application Show less

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  Supply Chain Management, Bank of America

  Feb 1998 - Feb 2003

  Systems Design, Development and Management

  • Supported SAP Application for Purchasing and Vendor Management• Worked with users to troubleshoot issues with application (server and desktop components)• Utilized SQL and Shell Scripts in the Unix environment to analyze data in Sybase relational database• Supported the migration of SAP (Windows and VB) to Ariba (J2EE portal based purchasing systemo Migrated from a departmental application with < 500 users to an enterprise application with 150K userso Setup vendors and vendor data including catalogs and catalog items (internally and externally hosted)o Integrated employee data from Peoplesoft using a variety of live and batch feeds including the use of Tivolio Integrated with MF based G/L, AP ERP, etco Assisted with project planning and schedules using Microsoft Projecto Participated in user requirements gathering and documentationo Assisted with development of online end user training (recorded voice and screens)o Responsible for code, test scripts, test data preparation, testing, debugging, issue resolution, code migrations, production rollout and support Show less

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  Shared Services, Bank of America

  Feb 2003 - Feb 2004

  Systems Design, Development and Management

  Responsible for overseeing architecture and reuse of existing hardware and software components during development and integration of new solutions including:• Worked with teams to deploy and partition hardware appropriately for use by multiple application in multiple locations• Identified when and where to use reusable java code, objects and services• Reuse of enterprise data – enterprise data warehouse and departmental / local databases• Performance and load testing to insure hardware and software scales appropriately• Use of Sharepoint for document management / repository Show less

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  Risk Management, Bank of America

  Feb 2004 - Feb 2006

  Systems Design, Development and Management

  Systems Design, Development and Management, Bank of America, Charlotte, NCRisk ManagementManaged application development team responsible for developing software and implementing vendor solutions into enterprise bank environment. Responsible for:• Team and project budgets• Team member performance appraisals• Requirements gathering and use cases• Customizing screens and workflows• Mapping and integrating enterprise data including authorization and access• Integration of reporting and customization of reports• Implementing in multiple redundant Unix environments• Disaster recovery plans• Manual and automated testing using QuickTest Pro, Win Runner and Load RunnerAlso responsible for coordinating “Trade Show” highlighting applications across our department for our customers and other departments within the bank. Show less

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  Pipeline Landscape and Irrigation

  Feb 2006 - now

  Manager

  Manager, Pipeline Irrigation, LLC, Raleigh, NCLandscape and irrigation company servicing national home builders in both Charlotte and Raleigh, NC• Manage technology – networks, servers, laptops / workstations, email, data, user accounts, security, etc.• Manage vendor relationships and purchasing• Manage customer relations, contracts and project documentation• Responsible for project estimation, budgets, planning and schedules• Manage all accounting and administration – A/R, A/P, taxes and insurance• Manage all human resources functions – staffing, workers compensation, unemployment, payroll and payroll taxes• Manage company assets Show less