Heather Ortiz

Experience

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  Delta Dental

  Jan 2010 - Jan 2010

  Customer service rep

  Call center experiencesAnswer phones and provide excellent customer service to providers and customersAnswer all calls efficiently and effectively

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  Jewelry In Candles

  Oct 2013 - Feb 2015

  Representative

  Taking ordersMaintaining clientsGaining clientsKeeping a high repertoire of the companyProviding any answers to any questions or concernsMarketing

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  Hershey Entertainment & Resorts

  May 2015 - Sept 2015

  Event Staff

  My responsibilities include:Providing exemplary service to guests and team membersMonitor all vehicles and employees entering and exiting venues according to company standard to ensure all are authorizedInspect bags to prevent the introduction of prohibited items into the venuesComplete general security tasksBeing familiar with an assigned section of a facility in order to assist guests.Consistently practice safe work habits including, but not limited to, use of personal protective equipment, lifting and reporting of unsafe situationsMonitoring guest behavior for compliance with event and facility policiesAssisting with post-event clean up and duties including lifting and moving items Show less

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  Project Media Productions

  Jul 2015 - now

  Owner - Freelance

  Branding, Graphic Design, Marketing, Social Media, Customized Invitations

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  Traveling Vineyard

  Feb 2017 - now

  Independent Wine Guide

  I am a currently an Independent Wine Guide with an amazing company, Traveling Vineyard. I am available for home wine tasting events. I get paid to have fun while educating my party attendees on the exclussive wines we carry and what food pairs great with our wine!