Nitin Malhotra

Experience

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  Conneqt Business Solutions

  Dec 2008 - Apr 2010

  Sr. Tata sky Associate

  • Handling the technical and general queries of Tata Sky subscribers on priority basis.• Retention of Subscribers• Giving basic training to newly joined customer care executives.• Maintaining the MIS reports on daily basis.• Coordinating with Regional Managers, Distributers and Engineers to give immediate resolutions to the subscribers.

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  Marketscope

  May 2011 - Sept 2011

  Human Resources Manager

  Understood the Various methods and Tactics of Hiring & Recruitments.

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  Aditya Birla Group

  Jun 2012 - Jul 2014

   New stores/Branch expansions (Opened 3 stores/Branches) Responsible for achieving top line and developing the store to perform at the optimum best.  Responsible for In-store training, to ensure the Client experience by enhancing Brand and Product Knowledge of the team.  Ensuring “The Collective Experience” through services and all client interactions. Develop the luxury experience and position the brand in the mind of clients and create a base of loyal clients.  Responsible for Streamlining systems and processes for an efficient functioning of everyday operations in the store. Responsible for planning Previews, EOSS and staffing during seasonal sales. Responsible for handling customer complaints and resolving issues. Responsible for maintaining stock levels and indenting of stock orders as per sales requirement. Responsible for handling in and out of cash & credits and maintaining its records. Show less - Responsible for planning advertising campaigns, seasonal sales and staffing during seasonal sales.- Responsible for store presentation & ensuring store product and fixtures are in accordance with the floor plans.- Responsible for handling customer complaints and resolving issues.- Responsible for maintaining stock levels and indenting of stock orders as per sales requirement.- Responsible for handling in and out of cash & credits and maintaining its records.- Responsible for managing & motivating the team & grievance handling. Show less

  • Floor Manager at THE COLLECTIVE

    Jan 2013 - Jul 2014

  • Asst. Manager Stores (ESPRIT)

    Jun 2012 - Jan 2013
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  Aditya Birla Fashion and Retail Ltd.

  Aug 2014 - Jun 2016

  Coach & Premium Relationship Manager - Made to Measure Expert

   New stores/Branch expansions (Opened 4 stores/Branches)  Responsible for achieving top line and developing the store to perform at the optimum best.  Responsible for In-store training, to ensure the Client experience by enhancing Brand and Product Knowledge of the team.  Ensuring “The Collective Experience” through services and all client interactions. Develop the luxury experience and position the brand in the mind of clients and create a base of loyal clients.  Responsible for Streamlining systems and processes for an efficient functioning of everyday operations in the store. Responsible for planning Previews, EOSS and staffing during seasonal sales. Responsible for handling customer complaints and resolving issues. Responsible for maintaining stock levels and indenting of stock orders as per sales requirement. Responsible for handling in and out of cash & credits and maintaining its records. Show less

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  SBP Group Limited

  Jul 2016 - Jan 2017

  Manager - Direct & Channel Partnerships, Sales & Marketing

   Collaborations with Head of Sales, Project & Marketing Strategy to implement strategic priorities for the company projects in terms of commercial management, project management, finance management as well as managing necessary stakeholders. Identify Channel partnership opportunities to support the company’s strategic priorities on projects. Recruit-Associate/partner with suitable resources to carry out development activities. Support identification of potential new projects which can be undertaken by the company Lead local negotiations with potential partners for on-going developments. Monitor day-to-day relationships with partners for on-going developments and establish metrics to analyse and track performance of partners. Monitor necessary coordination to manage project sites and logistics, project documentation, project cost and working capital management and other elements of project management. Ensure assigned projects are delivered on time, within budget and to the approved quality. Ensure that knowledge management database is updated regularly with all accurate and relevant information. Ensure adherence to Quality and Safety, Health and Environment standards. Show less

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  SUSHMA Group

  Jan 2017 - Oct 2021

  * Creation & Customization of Training programs based on Sales, Organizational & Service Partner orientation, Employee & Market behavior. * Specialised course designing for Real estate, Psychological buying behavior of Customers & Employee Skill development. * Training and Organising Marketing Events, Seminars, Press Conferences etc. * Budgeting, Planning & Execution by utilising the available resources to the optimum level.* Data Automations, Compilations and Filterations* Advanced Project Presentations with MS Office & Prezi. * Business writing. * Tests Planning & Executions. Show less * Engage & meet HNI/Super HNI clients clients for training and Demonstration of new functionalities of Ultra Luxury premium Commercial & Residential Projects.* Implementation of sales initiatives in order to achieve business goals & Optimum Client satisfaction.* Understand key requirements, Propose solutions and close transactions.* Manage HNI Client acquisition by way of campaigns and Lead Generation activities ( Domestic andInternational)* Monitors all aspects of a product lifecycle, including long- and short-term development.* Stays abreast of trends in the marketplace to ensure the product's competitive position.* Interfaces with Project managers and Clients to determine the product's future direction.* Document client payment issues, business requirements and provide solutions.* Work closely with internal teams, including Business Development, Client Services, and Sales to recommend business priorities and advise on options and risks.* Provide Seminars, including product presentations to a variety of customers and market influencers.* Participation in Corporate initiatives as required. Show less

  • Learning and Development Manager

    Dec 2018 - Oct 2021

  • Product Expert Manager - Sales

    Jan 2017 - Dec 2018
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  Jubilee Group

  Nov 2021 - Feb 2022

  Sr. Learning & Development Lead Manager

  * Specialised course designing for Real estate, Psychological buying behaviour of Customers & Employee Skill development. * Training and Organising Marketing Events, Seminars, Press Conferences etc. * Budgeting, Planning & Execution by utilising the available resources to the optimum level.* Data Automations, Compilations and Filtrations* Advanced Project Presentations with MS Office & Prezi. * Business writing. * Tests Planning & Executions.

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  MICROFY

  Jan 2023 - now

  CO FOUNDER
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  MICROFY

  -

  CO FOUNDER