Moaaz Elshazly

Experience

• 

  Ferro Corporation

  Jun 2011 - Jan 2020

  • Answer customer inquiries about products. Choose general or technical language based on customer understanding of product function• Tailor sales pitches to clients based on their consumption's parameters and merchandising needs.• Followed up with clients regularly to foster customer loyalty and retention.• Deliver presentations to the key customers every time new products are introduced. • Develop and maintain relationships with existing customers to ensure customer satisfaction and loyalty• Identify and develop recent sales opportunities through market research, cold calling, and networking.• Prepare and present technical sales presentations to potential customers.• Analyze customer needs and develop solutions to meet those needs.

  • Technical Sales Manager (Ceramics inks)

    Jan 2016 - Jan 2020

  • Technical sales assistant (chemist)

    Jun 2011 - Jan 2016
• 

  Younexa

  Feb 2020 - now

  Technical Product Manager

  • Conducted market research and competitive analysis to inform product roadmaps and pricing strategies• Collaborated with development teams to deliver multiple successful product launches• Oversaw the development and launch of a new product line, increasing company revenue• Performed market and SWOT analysis to identify gaps and provide growth to the product portfolio.