Lachlan Castronova

Lachlan Castronova

Client Manager

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location of Lachlan CastronovaSydney, New South Wales, Australia

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  • Timeline

  • About me

    Claims Executive | Client Advocacy | Risk Management

  • Education

    • MyTefl

      2019 - 2019
      Accreditation To Teach English As A Foreign Language Teaching English as a Second or Foreign Language/ESL Language Instructor
    • Billy Blue College of Design

      2021 - 2024
      Diploma of Education Fashion/Apparel Design

      Received a professional and academic recommendation for a Student Mentor position.Invited and attended as a guest speaker on a panel of organisational and time management for professionals and academics.

  • Experience

    • Suncorp Group

      Aug 2016 - Oct 2018
      Client Manager

      Assisted and supported Australia in 5 national catastrophes such as Northern Victoria Flooding of 2016, Western NSW Flooding of 2016, South Australia & South West Victoria Floods of 2016, Northern Rivers Storm of 2016, North Queensland Floods of 2017.

    • Vero

      Oct 2018 - Jan 2020
      Commercial Motor Claims Officer

      Contributed to success in being awarded NIBA Large General Insurer of the Year(2019)Assisted and supported Australia in 4 national catastrophes including the Queensland Monsoonal Floods of 2018, Hobart Floods of 2019, East Coast Storm and Flooding of 2019,

    • Vero

      Apr 2020 - Oct 2020
      Commercial Property Claims Officer

      Contributed to success in being awarded Mansfield Award for Claims Excellence(2020)Contributed to success in being awarded Insurer of the Year by Insurance Business(2020)Contributed to success in being awarded Gold in Overall Service by Insurance Business(2020)Contributed to success in being awarded Silver in Online Platforms by Insurance Business(2020)Contributed to success in being awarded Bronze in Turnaround Times – Claims by Insurance Business(2020)

    • Service NSW

      May 2021 - Mar 2022
      Customer Service Representative

      Assisted and supported NSW in the implementation of the State's COVID-19 Economic Recovery Plan

    • Zimmermann

      Oct 2022 - Nov 2024

      Contributed to the success of Fall Winter 2024/25 collection prior to showing in Paris Fashion Week(2024)Contributed to the success of Spring Summer 2024 collection prior to showing in Paris Fashion Week(2023)

      • Digital Studio Assistant

        Aug 2023 - Nov 2024
      • Online Customer Service Representative

        Oct 2022 - Aug 2023
    • Gallagher

      Sept 2024 - now
      Claims Executive
  • Licenses & Certifications