Ryan Langon

Ryan langon

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location of Ryan LangonBoise, Idaho, United States
Followers of Ryan Langon679 followers
  • Timeline

  • About me

    Technical Account Manager

  • Education

    • Montana state university-bozeman

      2016 - 2020
      Bachelor of science - bs marketing

      Business Marketing Major with a Minor in Entrepreneurship and Small Business Management

  • Experience

    • David langon construction

      Jun 2015 - Aug 2017
      Construction laborer
    • Formulation solutions

      May 2018 - Jul 2018
      Summer intern

      - Formulating supplements, sampling test products, mixing and flavoring supplements- Working with Genesis R&D software to develop formulas and nutrition labels- Consultation meetings with clients to check in on product development

    • Ridge athletic clubs

      Jan 2019 - May 2022

      - Managed the front desk through answering calls and providing information to current and prospective customers- Worked proactively to address and remediate member concerns or complaints- Assisted in establishing and maintaining client relationships through interpersonal communication - Consistently ensured cleanliness and organization throughout the building and areas for exercise- Promoted Ridge Athletic Club products and services to members and guests

      • Personal Trainer

        Nov 2020 - May 2022
      • Service Desk Associate / Club Concierge

        Jan 2019 - May 2022
    • Plant works nutrition

      Jul 2019 - Aug 2019
      Intern

      - Company Analysis (Created a memo-style analysis for the first year of business)- Event Marketing (Setup event booths, promoted product, talked to potential customers, sampled)- Shipping & Packaging (Helped on the back-end shipping out orders through ShipStation and USPS)

    • American marketing association montana state university

      Jan 2020 - May 2020
      Director of e-newsletters

      - Managed email newsletter campaigns- Built e-newsletters in MailChimp and developed content included- Analyzed key performance indicators to yield better results (Click-Through Rate, Open Rate, Growth Rate, Bounce Rate, etc.)

    • Lexisnexis risk solutions

      May 2022 - now

      - Providing technical support to customers through phone calls, emails, chat sessions, and meetings- Troubleshooting application errors, connectivity issues, and assisting with configuration and setup- Assisting with API connectivity and errors (REST and SOAP services)- Assisting with SFTP connectivity and errors (ensuring access and file transfer success)- Contributing to KCS Knowledge Base and creating Technical Documentation

      • Technical Account Manager

        Jun 2023 - now
      • Technical Support Analyst

        May 2022 - Jun 2023
  • Licenses & Certifications

    • Google ads search certification

      Google ads
      Mar 2020
    • Google ads display certification

      Google ads
      Feb 2020
  • Volunteer Experience

    • Volunteer

      Issued by Amor Ministries on Apr 2013
      Amor MinistriesAssociated with Ryan Langon