Erasmo A. Paredes Fadul

Experience

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  Dell

  Feb 2003 - Mar 2005

  Enterprise Support AES

  Responsible for solving server problems by phone in 63 countries. Responsible for all co‐workers schedules. Responsible for coordinating the work schedules of all personnel seeking Service optimization. Director of Community Service Projects for AES Department. Analyze logistics problems about department issues. Solve all inconveniences related to post sales escalated by its complexity. Training new employees.

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  Hewlett-Packard

  Aug 2012 - Jan 2015

  Project Manager

  Responsibilities: · Supports customer project delivery.· Mentor/consult with team members, other organizations, customers, and vendors on the most complex issues.· Support exceptionally complex customer and internal projects, including transformation, across technology customers and/or internal businesses/end user's areas.· Analyze customers and/or internal businesses/end users' business, organization, and information systems needs with the objective of helping deliver service solution offerings to satisfy those needs based on HP's Managed Services portfolio. Seen by customers or internal businesses/end users as a trusted advisor.· Lead or work as part of a team, which may be virtual, global, and/or multifunctional, and addressing highly complex issues. Trusted advisor inside and outside team/technology area. Show less

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  AlterNetworks Corp.

  Feb 2015 - Sept 2016

  Project & Service Manager

  - Creating and Developing PMO office- PMO's office Standards and Procedures- Following PMI´s Standards and Procedures- Implementing resources´s methodologies- Developing PMI´s templates and documentations.

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  Sanofi

  Sept 2016 - Sept 2017

  Finance Project Manager LATAM

  -Implementing new products for the Pivot (Financial Hub)to Latin America - Project Deliverables on time - Training’s coordination in Latam - Supporting other business unit. - Initiating and Planing phase for Real Estate Project - To present options for the new building to the company (300 employees) - Coordinate meetings and send weekly reports about the Project’s status - Supports customer project deliveries per business unit

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  Copa Airlines

  Jul 2018 - May 2020

  Senior Project Manager

  Project managing a range of projects.Solves complex problems.Direct project teams through all phases of a project.Develop and deliver timely, effective project communications with all project owners, sponsors and team members. Identify, mitigate and constantly communicate project risks and issues.Create, execute and maintain all project documentation required to effectively manage the project (project plan, meeting minutes, etc.).Provide assistance and recommendations to constantly improve internal process methodologies;Work productively with changes to project schedules; Negotiate effectively with customers and team members. Show less

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  Autoridad de Aeronáutica Civil

  Sept 2021 - now

  Director Information Technology Development