Jessa Marie Calinawan

Experience

• 

  Dakong Bato Beach Resort

  May 2015 - Apr 2016

  Hotel Receptionist

  - Maintain flow Chart for check - in and walk -in guest.- Answer all the queries about the resort.- Telephone Operator.- Regularly check out email and facebook for inquiries and respond them accordingly.- Do monthly statistic report for tourism and management purposes.- Prepare different packages that will be held to the resort. - Do any promotions to attract customers. - Accepts payments and issued receipt and at the same make report by the end of this day.- Coordinates all areas of the department for proper services and satisfaction of the guest. - Arrange big events. Show less

• 

  Quess Corp Limited (Wipro BPS)

  Apr 2016 - Apr 2017

  Consultant

  - Receiving documents for on boarding process.- Filling 201 files of the candidate.- Do the background check of the candidate before joining of the company.- Coordinate the vendor for discrepancy and insufficiency of their background check to proceed final verification.- Follow -up candidate for lacking requirement for their verification.- Regularly check and respond to email accordingly.- Maintain good communication to the higher management and operations.- Scan and do the exporting of the 201 files for record.- Maintains accurate tracker for different segment of work. Show less

• 

  Wipro Digital Operations and Platforms

  Apr 2017 - Aug 2018

  Executive BGV SPOC ( Human Resource Shared Services)

  - Handling 3 accounts for Background verification Check.-Filing 201 files of employee-Documentation Specialist

• 

  Robinsons Land Corporation

  Aug 2018 - now

  *Business Unit - Robinsons Hotels & Resort*Directly reporting to the General Manager*Overall in-charge in the hotel supplies and control in an out supplies including inventory on daily needs of operations.*Responsible in monitoring purchase request items need in hotel.*Direct,coordinates and provide needs of each department.*Represent as purchasing staff in the hotel and report daily basis on the status of each requests that are directly coordinated to the corporate purchasing.*Connects with supplier in regards on the status of delivery items, billings, etc.*Discuss to the General Manager in terms of financial cost, how to minimize cost and expenses on a monthly basis.*Generate,plot and place overall expenses in the hotel side on a monthly basis in preparation of profit and loss discussion to the corporate office.*Responds to higher management inquiries and attends meetings.*Representative on a monthly meeting discussion with ADOS and other heads in different properties.*Overall custodian encharge in hotel cash advance processing, reimbursement and liquidations.*Help summarizing and preparing annual operational expense and capital expense each department.*Has expert knowledge using SAP system.*Prepares request for payment each supplier and service provider in the hotel.*Coordinates each contracted services representatives and coordinators.*Assist HR team for the newly hire employees and orientation.*Executive assistant to the General Manager and assist her daily needs in operations. Show less *Directly reporting to the General Manager*Overall in-charge in the hotel supplies and control in an out supplies including inventory on daily needs of operations.*Responsible in monitoring purchase request items need in hotel.*Direct,coordinates and provide needs of each department.*Represent as purchasing staff in the hotel and report daily basis on the status of each requests that are directly coordinated to the corporate purchasing.*Connects with supplier in regards on the status of delivery items, billings, etc.*Discuss to the General Manager in terms of financial cost, how to minimize cost and expenses on a monthly basis.*Generate,plot and place overall expenses in the hotel side on a monthly basis in preparation of profit and loss discussion to the corporate office.*Responds to higher management inquiries and attends meetings.*Representative on a monthly meeting discussion with ADOS and other heads in different properties.*Overall custodian encharge in hotel cash advance processing, reimbursement and liquidations.*Help summarizing and preparing annual operational expense and capital expense each department.*Has expert knowledge using SAP system.*Prepares request for payment each supplier and service provider in the hotel.*Coordinates each contracted services representatives and coordinators.*Assist HR team for the newly hire employees and orientation.*Executive assistant to the General Manager and assist her daily needs in operations. Show less

  • Duty Manager

    Oct 2023 - now

  • Senior Hotel Associate

    Jul 2022 - Oct 2023

  • Hotel Associate

    Jun 2019 - Jul 2022

  • Front Office Associate

    Aug 2018 - Jun 2019