ROHIT AMANCHI

Experience

• 

  Amazon

  Sept 2014 - Oct 2017

  1) Worked with the BA team in helping of creating weekly reports and decks for different internal teams within seller services ORG2) Working with the marketing team to help new cross border sellers with their onboarding to gather knowledge in tools used for complex integration and support them to implement the integration 1) Responsible for finding new trends and fraud patterns impacting the retail industry2) Improve/suggest improvements on tools, process and set new benchmarks in reducing potential losses3) Investigated customer orders, and arrive at proper decisions, with a bias towards customer

  • Business Analyst Support

    Apr 2016 - Oct 2017

  • Risk Analyst

    Sept 2014 - Apr 2016
• 

  LatentView Analytics

  Nov 2017 - Jul 2019

  Business Analyst

  Client: Leading Personal Finance CompanyProject Objective: To track and analyze KPI's for a websiteResponsibilities:1) Worked with project managers for different in-house projects with the main objective was to increase user conversion for website transactions2) Built dashboards/reports in tableau for reporting the critical business KPIs enabling the stakeholders to make data-driven decisions3) Worked in collaboration with the web development team to set up and track A/B tests for implementing new features on the websiteClient: Different US based CPG firmsProject Objective: To conduct text analytics on current social data for trend and competitor analysisResponsibilities:1) Understand the latest industry and product-specific trends through secondary research and from e-commerce websites in that category for the past year2) Perform text analytics on the final dataset to obtain keywords for the dictionary and tag the data to mine customer sentiment to support marketing and customer service activities.Client: Global online payments firmProject Objective: To track and report different business metricsResponsibilities:1) Mainly Worked to monitor trends of financial KPIs, Products and Consumer/Merchant KPIs2) Helped with the creation of daily reports for teams across different regions Show less

• 

  Uber

  Aug 2019 - now

  1) Built data pipelines using SQL and Python for automating reports/dashboards ensuring the accuracy of data for critical business metrics; achieved a significant reduction in reporting time2) Built, maintained, and automated self-service, interactive and intuitive Tableau and Google Sheets/DataStudio dashboards for newly defined KPIs, consumed by 50+ matrixed global stakeholders across cross-functional teams like Operations, Product, and Eng. helping them drive improvements to achieve metric targets3) Worked closely in collaboration and alignment with Program managers in defining support and compliance metrics for new projects, building queries from scratch in SQL which act like SOT for global stakeholders, maintaining and reporting scorecards/solutions as per the business requirement4) Worked on the various root cause and deep-dive analyses of Bliss support contacts to explain the factors that led to the change in the support experience metrics over a period Show less

  • Data Analyst I, Tech

    Apr 2022 - now

  • Data Analyst

    Aug 2019 - Apr 2022