
Wen Wu
Customer Service Representative

Connect with Wen Wu to Send Message
Connect
Connect with Wen Wu to Send Message
ConnectTimeline
About me
Software Engineer II
Education

McGill University
2019 - 2022Bachelor of Science - BS Computer Science
CEGEP - John Abbott College
2017 - 2019DEC Science & Arts
Experience

Rogers Communications
Jun 2019 - Sept 2019Customer Service RepresentativeRecommended cable and internet services to customers, thoroughly explaining details.Offered advice and assistance to customers, paying attention to special needs or wants.

Novartis
Jun 2020 - Sept 2020Data Science InternEngineered and Developed a GUI application using Electron.js and Typescript to clean that interfaces with a Python, Pandas and numpy backend to analyze, compile and export data from multiple sources. Used Plotly.js and Plotly to visualize data through the GUI. The design of the GUI application was created using the Brand Design of the company in mind. The application ended up being used by the company globally.

KPR
Jan 2022 - Jan 2023Software EngineerDuring my work experience, I had the opportunity to work on diverse projects, showcasing my skills in various areas. Here are the key highlights:Custom Art Generator:Developed a powerful custom art generator using TypeScript and Sharp.js.Created a suite of tools and implemented true randomness for generating over 10,000 high-quality art pieces.Managed a vast range of assets, logical rules, and complex requirements while optimizing the system for speed and performance.Smart Contract Engineering:Designed and developed a robust smart contract library for the KPR project.Ensured the library passed a third-party audit and served as a foundation for the entire project.Optimized the library for gas efficiency, handled various use cases, and conducted extensive unit and integration testing.Infrastructure, Deployment, and DevOps:Employed Next.js, React.js, and TypeScript to handle infrastructure, deployment, and DevOps tasks.Developed and maintained the smart contract library, ensuring it met rigorous security standards.Successfully handled diverse use cases, contributing to the overall efficiency and success of the project.In all these experiences, I demonstrated adaptability, problem-solving abilities, and the capacity to handle changing requirements. Looking forward to new challenges and opportunities to further enhance my expertise. Show less

McGill CSUS
Sept 2022 - Dec 2022Mentor, Lecturer and Workshop Host at the McGill CSUS Industry Mentorship ProgramMentored 2 groups of 4 students in the Industry Mentorship Program. Helped students with their projects and provided guidance on how to approach problems. Had regular meetings with students to check up on their progress and provide feedback.

Freelance
Oct 2022 - Jun 2023Freelance Software EngineerWorked on various private Freelance software engineering projects and consulted on various projects using a wide range of technologies and languages. Including Smart Contracts, Full Stack Web Development and some GUI applications using Electron.js

Gestion RR
Jul 2023 - Mar 2024Software Engineer- Led the digitization of the property management firm, scaled operations to manage 600+ rental units.- Uplifted staff productivity by at least 50% with data centralization and workflow automation.- Created web and desktop applications to manage the leasing lifecycle and accounts payable using TypeScript, Node.js, React.js, Next.js, Electron.js, PostgreSQL.
.webp)
Amazon Web Services (AWS)
Apr 2024 - Feb 2025Software Development Engineer IIGen AI ML Infra at Amazon Bedrock
Licenses & Certifications
- View certificate

The Persuasion Code: The Neuroscience of Sales
LinkedInAug 2020 - View certificate

Designing Emotion: How To Use Design To Move People
LinkedInAug 2020 - View certificate

Advanced SQL: Logical Query Processing, Part 1
LinkedInAug 2020 - View certificate

Advanced SQL for Query Tuning and Performance Optimization
LinkedInAug 2020
Recommendations

Sheetal l
Global People Operations Lead at Guidewire SoftwareBengaluru, Karnataka, India
Andres leandry
Proven IT Project Manager/Scrum Master | Helping Companies Translate Their Business Goals to RealityAustin, Texas, United States
Luan xiaofeng
Chengdu Leejun Industrial Co. Ltd. - Senior Project ManagerChengdu, Sichuan, China
Can üçkök
National Aviation UniversityAnkara, Türkiye
Joss eude
Responsable Supply Chain - Supplier Performance Manager - Amélioration continue - 15 ans d'expérienc...Vitré, Brittany, France
Sneha verlekar
Credit ManagerMumbai, Maharashtra, India
Jaishree brice
Founder & CEO : Llanover International Ltd Sales, Acquisitions & Lettings Searches: Prime & Super P...London Area, United Kingdom
Stephen brooks
Non-Executive Director Isle of Wight NHS TrustLondon, England, United Kingdom
Richard ferguson
Associate Vice President of Field TestingDaytona Beach, Florida, United States
Sanjeev mahajan
PGT Physics & Atal Tinkering Lab Incharge at Police DAV Public School, PAP Ca mpus, Jalandhar CanttJalandhar, Punjab, India
Jebastin k.
Audio Engineer at Mediapro InternationalDubai, United Arab Emirates
Ignasi forteza grimalt
Optimization Manager - Credit Card Payments (Fintech)Palma, Balearic Islands, Spain
Indu jathikart
Supplier Quality EngineerKarnataka, India
Akbar khan
AI-ML | President @ASPIREMiraj Taluka, Maharashtra, India
Jebastin thanasekar jacob be., mba., m.div.,
Senior Quantity SurveyorMuscat, Masqaţ, Oman
Cleo sips
European Cooperation | EU Funding, Policy & Networks | EU Project ManagementBarcelona, Catalonia, Spain
Munish jindal
Database Consultant at InfosysNoida, Uttar Pradesh, India
Joanna coleman
Digital ManagerDenver Metropolitan Area
Laurent baudere
Project ManagerGrenoble, Auvergne-Rhône-Alpes, France
Ovidiu serbanescu
IT ManagerNorthampton, England, United Kingdom
...