
Ignasi Forteza Grimalt
Active business supporter and account manager

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About me
Optimization Manager - Credit Card Payments (Fintech)
Education

Università degli Studi di Firenze
2013 - 2014Complementation of the economics degree Management of tourism companies "Gestione delle Imprese Turistiche"Activities and Societies: Estuve desarrollando un proyecto para introducir un nuevo producto al mercado I was developing a project to introduce a new product to the market

University of the Balearic Islands
2010 - 2015Degree in Business Economics Microeconomía y MarketingActivities and Societies: Ganador del tercer concurso de simulación de bolsa (UIB - GVC GAESCO) - 7 Junio de 2012 Winner of the third place in the stock market simulation competition (UIB - GVC GAESCO) - June 7, 2012

University of the Balearic Islands
2016 - 2017Master's degree Tourism Management and PlanningTourism master degree focus on business management and decision making, with all content and evaluation provided in English.
Experience

Sitec Asesores
Jan 2015 - Jun 2015Active business supporter and account managerMain Tasks:· Responsible for tax management.· Analysis of financial statement (balance sheet profit/loss). · Supervising client accounts and driving financial studies.· Support business growth by participating in the decision-making process to achieve the company's goals.

Zum Kaiserlichen Postamt
Jul 2015 - May 2016Main tasks:· Responsible for the reception/departure of the clients (Check in / Check out).· Control and support of customer needs.· Help in the main tasks of the restaurant. Internship at the Zum Kaiserlichen Postamt hotel in Germany, with the aim of consolidating my level of German.
Hotelfachmann (Hotel management)
Sept 2015 - May 2016Internship at Zum Kaiserlichen Postamt
Jul 2015 - Aug 2015

Hotelbeds
Apr 2017 - nowMain tasks:• Reporting, control and incidences analysis• Banks financial conditions negotiation• Coordination of payment digitalization process• Workload allocation through the different regions• Define protocols and specify standard ways of working• Incidences control, management and reporting• Responsible of automate GVCC processes and process improvement identification• Root cause analysis• Support Service quality with internal organization• Track Regional Front Line team service quality• Support project management teams Show less Creating a new department and designing processes to reduce the risk in the decision-making of suppliers, and try to achieve an improvement in the current credit status granted to HBG.Main tasks:• Credit & Risk Analysis through Balance Sheet and P&L reviews.• Management of suppliers payment terms (DPO / OM oriented)• Analysis on the cash / risk impact for extraordinary payments required.• Support business growth via G&D, DPO and payment methods management, making an efficient use of limited resources Show less
Optimization Manager - Credit Card Payments (Fintech)
Jan 2024 - nowDigital Payments Pay Out Team Lead
Oct 2022 - Apr 2024Performance & Quality Assurance Team Leader
Oct 2019 - Jul 2023Supplier Credit Management Analyst
Feb 2019 - Oct 2019Credit Analyst - Europe wholesales market
Sept 2017 - Oct 2019Credit Controller
Apr 2017 - Aug 2017
Licenses & Certifications
- View certificate

Excel: Analytics Tips
LinkedInJul 2019 - View certificate

Craft Your Sales Pitch with Competitive Differentiation
LinkedInJul 2019
Languages
- caCatalán
- esEspañol
- inInglés
- itItaliano
- alAlemán
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