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Laurent Baudere

Laurent Baudere

Software Engineer

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location of Laurent BaudereGrenoble, Auvergne-Rhône-Alpes, France

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  • Timeline

  • About me

    Project Manager

  • Education

    • Hewlett-Packard

      2014 -
      Lean Six Sigma Yellow Belt

    • Institut Universitaire de Technologie - Le Havre

      1982 - 1984
      DUT Informatique (Computer Science)

      Internship at the Ateliers et Chantiers de la Manche (shipyard) in Dieppe.

    • Florida Institute of Technology

      1987 - 1987
      Master of Science Computer Science

      Compilation, Graphics and Networks

    • The George Washington University - School of Business

      2003 - 2007
      Master’s Certificate in Project Management

      Contracting, Quality, Negotiation skills, Risk Management, Scheduling and cost

    • Ecole internationale des Sciences du Traitement de l'Information

      1984 - 1987
      Diplôme d'ingénieur Project Management

      Computer Science, Administration and Marketing.Internships at Nestlé (Davigel), Burroughs France and Sereti (startup company specialized in Human Resource management software).

  • Experience

    • HP

      Jan 1988 - Jan 1995
      Software Engineer

      IT application development and support.

    • SAP

      Jan 1995 - Jan 1997
      HP/SAP Strategic Liaison

      SAP's Application Link Enabling (ALE) R&D Labs.

    • HP

      Jan 1997 - now

      Business Architect for the Customer Relationship Management (CRM) platform. Automation of Sales processes (Microsoft Power Automate Flows).Project Manager to streamline service case management across two Microsoft Dynamics instances, improving end customer satisfaction. Chief of Staff role - Drive the "meeting rituals" and the alignment on annual objectives (governance) across worldwide Sales Operations (900 employees), resulting in efficient staff operations.Implement headcount planning to control the organization budget achievement.Lead for Business Continuity Planning (crisis management). Program Management Office - Accountable for the execution of the Plan of Action (scope, quality, time, budget, change requests) and the effective partnership between Operations and IT. Sales Compensation payment process standardization and operations at European level (8,000 sales reps). Business projects across all Sales Compensation domains (plan design, sales team assignment, quota setting, performance-based crediting, payment & reporting). Supply Chain IT. Rescued troubled project. Integration of the Common Login / HP Passport solution to deliver a 360-degree view of customer information across regions, businesses and web/non-web touchpoints. Liaison with SAP's Application Link Enabling (ALE) Labs.Customer master data architecture and implementation.

      • Project Manager - Customer Relationship Management (CRM)

        Apr 2019 - now

      • Project Manager

        Aug 2015 - Mar 2019

      • Sales Compensation Release Manager

        Jan 2013 - Jul 2015

      • Business Process Owner

        Jan 2011 - Jan 2013

      • Sales Compensation Project Manager

        Jan 2007 - Jan 2011

      • IT Project Manager

        Jan 2001 - Jan 2007

      • IT Project Manager

        Jan 2000 - Jan 2001

      • SAP ALE Program Manager

        Jan 1997 - Jan 2000

  • Licenses & Certifications