Ashley Todd

Experience

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  Handel's Homemade Ice Cream

  Sept 2018 - Aug 2020

  Service/Cashier

  Take and prepare customer orders, Operate register, Extensive menu knowledge, Prepare ingredients, Fulfill phone and online orders, Clean, Stock

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  Rockfire Grill

  Aug 2020 - Jun 2021

  Service/Cashier

  Serve food, Take customer orders, Bartend, Cook food, Prepare ingredients, Operate register, Clean

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  Asure Software

  Jun 2021 - Oct 2021

  Data Specialist Intern

  • Integral member of a three-member taskforce dedicated to migrating the company’s accounts and Service Communication system from Zendesk to Salesforce, as well as designing the new Salesforce service interface. • Optimized and ran validation processes on over 40,000 accounts to prepare company data for transfer from Zendesk to Salesforce • Identified patterns in invalid and duplicate entries to mass-identify them across the database • Updated, organized, and maintained data for the Zendesk platform with over 10,000 existing accounts • Corresponded with regional hub leaders across the US to ascertain the needs of different areas of the company to optimize the new Salesforce platform • Helped to create a new service communication hub within Salesforce for the new customer interface, along with transferring the company’s database of knowledge articles to be used for self-service Show less

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  Ingram Micro

  Jun 2022 - Aug 2022

  Corporate Risk Management Intern

  • Aided the Worldwide Risk Management department for the Fortune 100 company with all insurance and risk related matters covering 188 logistics and service centers in 61 countries encompassing 29K+ employees• Worked with brokers and carriers on renewal process for Property, Stock Throughput, and D&O policies • Tracked Commerce and Lifecycle Services divestiture with cancellations impacted property, STP, D&O, Cyber/E&O, Crime, and Fiduciary Policies and establishment of applicable run-off policies.• Updated country-wide contacts with global correspondence in all covered territories• Assisted in data collection from all facilities for Statement of Values• Used FM Global's myRisk software to identify and communicate risk engineer instructions to decrease loss potential Show less

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  Moody's Ratings

  Jun 2023 - Aug 2023

  Ratings and Research Support Intern - Structured Finance CMBS

  • Interned in the Structured Finance Group under the Commercial Mortgage Backed Securities team• Aided in research for a publication - preparing data on over 40,000 commercial real estate debt issuances, conducted analysis, and presented findings to upper level management and the research team• Took part in highly in-depth training on credit rating methodologies and industry speaker seminars