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Monika Postulkova

Monika Postulkova

Receptionist - trainee

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location of Monika PostulkovaCzechia

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  • Timeline

  • About me

    Guest Relations / Quality Manager at Vienna House Czech Republic

  • Education

    • The University of Hull

      2009 -
      Study programme Business Administration and Management, General

      Business English, British Culture and Society, German, Human Resource Management

    • University of Hradec Králové, Faculty of Informatics and Management

      2007 - 2011
      Bachelor's Management of Tourism

    • University of Economics in Prague, Faculty of International Relations

      2011 - 2013
      Master's Travel Trade

      Major field specialization: Travel TradeMinor field specialization: Marketing

    • National Sun Yat-Sen University

      2010 -
      Study programme Business Administration and Management, General

      Mandarin, Governments and Politics in South-East Asia, Cross-strait relations, International Human Resource management, Marketing management

  • Experience

    • Atlantica Hotels & Resorts

      Jun 2009 - Sept 2009
      Receptionist - trainee

      Checking guests in and out, dealing with their inquiries and requests, administration work, answering telephone calls

    • MAXIMUM, jazyková agentura

      Nov 2010 - Aug 2011
      Tutor of English

      Organising and teaching private classes, as well as language courses

    • Philoxenia Spa Hotel & Villas

      Jun 2012 - Sept 2012
      Barmaid, Waitress, Receptionist at the Spa centre

      Preparing drinks and snacks at the hotel cocktail bar and at the pool bar, working with till, serving up to 380 customers at the restaurant, handling requiries of spa and fitness clients

    • Vienna House Czech Republic

      Mar 2013 - Jul 2022

      • Guest Relations / Quality Manager

        May 2018 - Jul 2022

      • Front Office Manager

        May 2017 - Apr 2018

      • Guest Relation Manager

        Jul 2016 - May 2017

      • Executive Assistant

        Sept 2015 - Jun 2016

      • Assistant Front Office Manager

        Jan 2015 - Dec 2015

      • Front Office Supervisor

        Mar 2014 - Dec 2014

      • Front Office Agent

        Mar 2013 - Mar 2014

    • Vienna House Andel's Prague

      Jul 2022 - now
      Operations Manager

  • Licenses & Certifications

    • Certificate in Tourism and Tour Guiding