Cheong Jia Hao

Experience

• 

  NTUC FairPrice

  Jan 2016 - Feb 2016

  Retail Assistant

  Assisted in the replenishment of perishables in the supermarketUndertook basic stock-taking duties during the delivery of fruits Asssisted in packing and quality control of fruits Helped out in the selling and delivery of mandarin oranges during the festive season

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  Singapore Army

  Apr 2016 - Feb 2018

  Combat Engineer
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  Shopee

  Mar 2018 - Jun 2018

  Image Tagging Intern

  Involved in assisting the Data Science team in the tagging of images using their in-house software to facilitate the process of developing an Artificial Intelligence software for use in Shopee's E-commerce platform.

• 

  Smartcity Solutions

  Jun 2019 - Aug 2019

  IOT and Marketing Specialist

  During my tenure at Smartcity Solutions(an IOT startup specialising in waste management solutions), I was tasked to formulate a B2B Marketing plan to kick-start the marketing efforts of the company.My responsibilities included liaising with the Company Director to prepare a fund-raising slide deck and also with external vendors to set up the company website and brochure. I was also given the opportunity to generate potential leads for client acquisition,along with managing the email marketing campaign of Smartcity Solutions.In addition to Business Development and Marketing duties, I also assisted with the maintenance and software update of bin-fill sensors, Smartcity's main product, along with facilitating the successful deployment of over 650 sensors around Singapore. I also conducted the recruitment campaign for future interns in the company and vetted candidates for the selection process Show less

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  NTUC FairPrice

  May 2020 - Jul 2020

  Intern, Operations and Commercial Analytics

  Review operating standards of contractors and pickers on base requirements of Fairprice Digital Business standard operating procedures (SOP).Act as the driver and catalyst for change in continuous improvement activities through Lean-Sigma tools and methodologies, including 5S, Kaizen activities. Work alongside Store Executives in implementing aligned training programs to ensure all new hires are well-equipped with the necessary skills and knowledge, resolving all training needs and gaps. Verify and monitor shopper's invoicing from temp agencies Manage training programs for Shoppers to ensure their performance and quality standards are consistent across all stores Show less

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  NTUC FairPrice

  Dec 2020 - Mar 2021

  Operations and Commercial Analytics Assistant
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  NTUC FairPrice

  Jun 2021 - now

  Data Analyst

  • Developed and automated 8 high-usage dashboards using GSuite tools for key business performance KPI reporting across teams, facilitating data-driven decision-making in weekly/monthly/quarterly business reviews.• Leveraged Google BigQuery (SQL), Looker Studio, Python, and Tableau to analyze sales data, distilling valuable insights and presenting key findings to management for strategic reporting purposes.• Collaborated cross-functionally with teams such as Performance Marketing, Products, Finance and Category teams on diverse projects ranging from campaign optimization to profitability improvement• Utilized data analytics and programming skills to drive business goals, optimize campaigns, enhance profitability, and support data-driven decision-making across various departments Show less