Alena Zverava

Experience

• 

  Celergo LLC

  Aug 2014 - May 2017

  Managed a global team of 5+ Client Account Managers and coached and trained them to deliver customer-centric experiences. Worked with the Implementation, Treasury and Billing, and the Supervisory Team to ensure a smooth transition for newly implemented clients. Managed, consolidated, and prioritized the Payroll Operations for 13+ worldwide clients and partners and managed the tax audit filling processes to ensure compliance. Performed day-to-day Payroll processes for global clients. Invoiced business partners, analyzed, audited, reconciled and verified Payroll data and ensured that deadlines were met.

  • Senior Client Account Manager

    Jul 2016 - May 2017

  • Client Account Manager

    Oct 2014 - Jun 2016

  • Client Services Associate

    Aug 2014 - Oct 2014
• 

  Grainger

  Jul 2017 - now

  * Promoted into a brand-new HR Data Audit Analyst role created within the HR Operations department with a focus on both performing Audits and managing 5+ projects simultaneously. * Working closely with the HR Operations, Compensations, Sales, Finance, Benefits, Talent Acquisition, Payroll, and HR Information Systems teams to ensure data accuracy and create and implement new processes and procedures impacting 20,000+ Grainger employees. * Building strong relationships with various team leaders and team members to identify training needs, specific process challenges, and system solutions resulting in increasing trust, open communication, and collaboration. * Spearheaded the internal HR Operations auditing efforts by creating brand new auditing processes and procedures through identifying, troubleshooting, and creating preventative measures. Show less Day-to-Day: Processing Payroll for 120+ weekly paid employees, 16,000 bi-weekly paid employees, off cycle US Payrolls, and ensuring that all payments are processed correctly and on-time.Project Management: Worked with internal and external business partners to complete the national implementation of a Time & Attendance system project in 13 Distribution Centers with 3,500+ employees.Audit: Performing weekly audits to review and ensure accuracy for Missing Data, Holiday Pay, Overtime and Double time, Special Pay, 0 amount paid, Benefit Deduction, and 401k. Show less

  • HR Data Audit Analyst

    Jun 2021 - now

  • Payroll Analyst

    Dec 2019 - Jun 2021

  • Payroll Processing Specialist

    Jul 2017 - Dec 2019