
Michael W Wallace
Suport Specialist

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About me
Experienced Application/System Administrator & Consultant | Specializing in IT solutions & optimization | Driving business success through technology
Education

Samford University
-Bachelor's degree Geographic Information Science and Cartography
The University of Alabama
-Bachelor of Arts - BA Geography
The University of Alabama
1992 - 1995Bachelor of Arts - BA Geography and Cartography
Samford University
2008 -Bachelor's degree Geographic Information Science and Cartography
University of Alabama
1992 - 1995BA GeographyActivities and Societies: German Club

The University of Alabama
-Bachelor of Arts - BA GeographyActivities and Societies: Tennis
Experience

Doozer Software
May 2012 - Oct 2012Suport Specialist• Developed and implemented an Excel spreadsheet to track all asset recovery to determine end of lease term in saving the company about $20,000.• Design and deploy Group Policy Objects to administer computer, user, and server objects.• Perform system administrative duties within Active Directory including user additions / deletions and managing effective and inherent permissions assignments.• Created and configured VMware environment.

FIS
Feb 2013 - Apr 2019Application Analyst IIIFIS Global is the world largest provider in banking and payment technology with over $10 billion in annual revenue sales while serving 20,000 clients.• Provided technical consulting to Fidelity’s customers on the ability to use Connections with target campaigns and promotions based on financial data.• Administers and creates profiles, roles, workflows, validation rules and customize reports.• Reviewed and gathered client’s needs and translated into business requirements with data analytics with actionable results.• Plans and executes test cases and test future enhancement to business application.• Provides support on Connections and design custom reports per customer’s request using aggregate functions in PostgresSQL. Show less

Motion Industries
Jun 2019 - Apr 2023Application AdministratorMotion Industries ranks in the top five of industrial supply chains, with over $ 7 billion in annual revenue sales while serving 300,000 clients.• Designs and maintains scripting for security and backup functions of Qlik Sense Enterprise.• Lead the configuration, installation and upgrade of the business intelligence tool (Qlik) through out the company's infrastructure.• Creates scripts in PowerShell to backup Qlik data and files on production servers every week.• Designs complex security rules for custom role access in QMC including hiding apps, sheets and app objects for multiple users Show less

Renasant Bank
Jan 2024 - Oct 2024Linux System Administrator• Installing and configuring Docker to run an ETL engine in a Linux Red Hat environment.• Implementing and integrating Active Directory capability from Linux Red Hat to Windows Server 2019.• Created Windows Server 2016 on VM with DNS.
Licenses & Certifications
- View certificate

Ansible Essential Training
LinkedInMay 2025 
B2B Sales Masterclass: People-Focus Selling
UdemyAug 2023- View certificate

ITIL Foundation Level
AXELOS Global Best PracticeMay 2022 - View certificate
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AWS Cloud Quest: Cloud Practitioner
Amazon Web Services (AWS)Aug 2025 - View certificate

CompTIA Security+ ce Certification
CompTIAOct 2025 - View certificate

Azure Administration Essential Training
LinkedInJul 2025 - View certificate

Certifed Professional LIfe Coach
Certified Life Coach InstituteJun 2022
Volunteer Experience
Volunteer
Issued by Habitat for Humanity Greater Birmingham on Oct 2015
Associated with Michael W WallaceSOZO Ministry
Issued by Canvas Church Birmingham on Jan 2013
Associated with Michael W Wallace
Languages
- enEnglish
- geGerman
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