Puran Nagda

Experience

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  Nissan Motor Corporation

  Mar 2015 - Jan 2017

  -Ascertains automotive problems and services by listening to customer's description of symptoms; clarifying description of problems; conducting inspections; taking test drives; checking vehicle maintenance records; examining service schedules.-Verifies warranty and service contract coverage by examining records and papers; explaining provisions and exclusions.-Develops estimates by costing materials, supplies, and labor; calculating customer's payment, including deductibles.-Prepares repair orders (RO) by describing symptoms, problems, and causes discovered, as well as repairs and services required; obtaining approval signatures; entering RO into service database system.-Maintains customer rapport by explaining estimates and expected return of vehicle; obtaining customer's approval of estimates; obtaining and providing contact telephone numbers; answering questions and concerns; arranging towing and temporary transportation.-Maintains automotive records by recording problems and corrective actions planned.Updates job knowledge by participating in educational opportunities; reading manufacturers' publications.-Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments. Show less

  • Body Shop Incharge

    Feb 2016 - Jan 2017

  • Service Advisor

    Mar 2015 - Feb 2016
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  Silver Star Auto Repair & Bodyshop Dubai UAE

  Jan 2017 - Oct 2017

  Motor Claim Estimator

  Inspection the vehicle in to Insurance companies.prepare spot time estimation.Gives repair cost in to insurance companies in same time.coordinates with customer and insurance company and also my company.

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  Insurance Solutions

  Nov 2017 - Mar 2018

  Assistant Claims Manager

  -Lead and direct a team of claims handlers.-Claims processing on receiving proper and complete documentations and reports in case a loss adjuster is involved.-Settlement of claims has to be done promptly, fairly and with equity with insurance companies.-handle our clients claims and responsible for whole claim procedure and actions.

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  SBI General Insurance

  Apr 2018 - now

  Sr. Claims Analyst ( Motor Od Claims) To Attend Motor OD Claims and responsible for Loss assessments and Loss minimization

  • Deputy Manager (Sr Claim Analyst Motor OD)

    Jun 2022 - now

  • Motor OD Claims Executive ( In House Assessor & surveyor)

    Apr 2018 - Jun 2022