Keith Fasciani

Experience

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  Hess Corporation

  Oct 2005 - May 2006

  CORPORATE SERVICE

  During my tenure, I have showcased my extensive experience in food and beverage service. My career has been defined by my ability to deliver daily F&B service to high-level executives, ensuring their needs were met with impeccable attention to detail and unparalleled professionalism. One of my proudest accomplishments in this role has been relaying and delivering hands-on personal service to CEO John B. Hess and 15+ other executives, supporting key event objectives and providing a seamless experience for all attendees. Show less

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  Betty Zlatchin Catering

  Nov 2008 - Mar 2011

  FLOOR CAPTAIN/SERVICE COORDINATOR/MIXOLOGIST

  In my role, I have been responsible for overseeing various bar stations, ensuring that they run smoothly and efficiently. This has involved monitoring inventory and stock levels, managing product management procedures, and ensuring that all guests receive exceptional service. One of my key strengths in this role has been my ability to develop innovative recipes from available ingredients, bringing a creative and innovative approach to every aspect of my work. I have developed a reputation for excellence and a deep commitment to customer satisfaction. I take great pride in my ability to deliver exceptional service and exceed guest expectations, no matter how large or small the event. Show less

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  The Bohemian Grove Encampment

  Jul 2010 - Aug 2010

  PRIVATE VALET

  As a Private Valet in Monte Rico, CA, I curated 3+ gourmet meals per day and provided top-notch food and beverage service to elite guests at The Bohemian Grove Encampment. I took pride in pairing each meal with select wines and cocktails, ensuring a 5-star dining experience with my reputation for excellence and commitment to customer satisfaction.

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  GE Monogram Design Center Showroom

  Apr 2011 - Aug 2012

  FLOOR CAPTAIN/BARTENDER

  I worked under Chef Tagere' Southwell and managed dining and tasting events from start to finish, prioritizing customer satisfaction through high service standards and engaging demonstrations. I proactively assessed clients' needs and provided friendly service to ensure optimal customer satisfaction while overseeing operations to ensure quality service and safety policies were observed.

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  Villain

  Apr 2011 - Sept 2013

  Event Coordinator

  I supervised the full-cycle management of marketing events, including data collection, plan coordination, logistics, production operations, inventory monitoring, team coordination, marketing, and technical maintenance. I paid attention to detail in performing warehousing tasks and ensured accurate records and stock of A/V equipment. I demonstrated strong organizational skills in planning and executing various high-end events and marketing booths for clients at the New York Comi Con and the annual Electronic Entertainment Expo in Los Angeles. I also facilitated discussions with Rockstar and 2K games, providing innovative insights into the creation of gaming stations, linked play, and content demos for gaming industry clients. I provided an unparalleled level of service in all aspects of events, including A/V, lighting, designs, and fabrication. Show less

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  Michelle Rago Destinations

  Jun 2012 - Apr 2019

  Event Coordinator/F&B Manager

  My role entailed overseeing all aspects of local and international events, from staffing and mentoring event teams to executing plans across different locations of varying sizes. I directed service excellence by optimizing operational strategies and ensuring exceptional customer service, outlining and analyzing organizational and service structures to maintain efficiency. Additionally, I oversaw projects and supervised teams, formulated comprehensive equipment and inventory tracking schedules, and ensured seamless event operations and peak performance.Career Highlight:+ Drove commendable results in coordinating service timeliness for a multimillion three-day wedding event. + Utilized best practices in organizing a wedding reception dinner alongside the Grand Hotel Du Cap-Ferrat lead maître d’. Show less

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  United Palace

  Sept 2013 - now

  I began my career at United Palace as a House Manager, where I consistently showcased service excellence and effective leadership skills. As a result, I was promoted to the role of General Manager. In this role, I oversee program and event planning, contract negotiation and execution, logistics, and project action items, ensuring that events are completed successfully and on time. I act as team members' main point of contact, communicate across organizational lines to supervise staff and achieve peak performance, and collaborate with all teams to ensure the seamless execution of plans. Additionally, I perform a wide array of tasks, including managing contacts, overseeing ticketing logistics, implementing marketing campaigns, tracking performance and revenue, and generating post-production reports. I also develop productive partnerships with stakeholders, manage front-of-house operations, and implement health and safety procedures. As part of my role, I develop in-depth analyses and plans to achieve organizational revenue targets. Show less As House Manager, I honed my skills in optimizing performance and efficiency by creating a collaborative and productive work environment. Passionate about inspiring teams to achieve event objectives and performance goals, I always pushed for continuous development by providing direction and motivation. One of my key strengths was in overseeing processes, leading operations, and managing all aspects of events. From project leadership to client relations, logistics, site coordination, and even marketing and content creation, I applied my knowledge and experience to ensure that every aspect of an event was executed flawlessly. Show less

  • General Manager

    Feb 2022 - now

  • House Manager

    Sept 2013 - Mar 2022