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Robert (Rob) King
Director of IT

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About me
Sr. IT Leader in the Financial Services | Insurance Industry
Education

San Diego State University-California State University
-Bachelor’s Degree Information Systems Minor:Occupational SociologyActivities and Societies: Information Systems Representative to Student Council
Experience

Travelers
Jan 1981 - Jan 1992Director of ITWorked for RFC Intermediaries, a reinsurance brokerage subsidiary of the St. Paul Companies (now Travelers) with 20 offices throughout the US. Progressed through positions as a Developer, Systems Analyst, IT Manager, and finally Director of IT. Led all application development, analysis, project management, infrastructure, and IT support functions. Established first internal data center for the company, transitioned all company systems from external provider, and moved the data center to Atlanta as part of a corporate headquarters relocation. All systems successfully transitioned to Atlanta on schedule despite a 95% turnover in IT staff. Show less

Comdisco
Jan 1993 - Jan 1995Sr. ConsultantProvided Business Impact Analysis and Disaster Recovery planning services to clients throughout the eastern United States. Clients included Lehman Brothers, Carrier Corporation, Alamo, IHG, Hoechst Celanese, First American National Bank. Earned corporate "Team of the Year" recognition.

Aon - Aon Services Group
Jan 1995 - Jan 2002VP Shared Services TechnologyAon was the second largest ($8.82B revenue) insurance broker worldwide, providing risk management, retail, reinsurance and wholesale brokerage, specialty services, and human capital consulting services. VP, Shared Services Technology Support – Aon Services Group (2001 – 2002)Led a cross-functional team of 30 professionals organized to support roughly 1,700 front office users located in over 40 wholesale, specialty MGU, and reinsurance broking locations nationwide. VP, National IT Director – Aon / Swett & Crawford (1997 – 2001)Managed all IT services for the largest wholesale insurance broker in the nation during a period of extremely high growth. Swett & Crawford was a subsidiary of Aon Corporation.Project Manager – Aon / Alexander Howden North America (1995-1997)Led all technology-related projects for this Wholesale Broker/Managing General Agent. Show less

Technology Services
Jan 2002 - Jan 2004Independent ConsultantProvided technology consulting services to client base (small businesses and home users) including hardware acquisition, local area networking, ISP connectivity, programming, security/patch management.

American Safety Insurance
Jan 2004 - Jan 2006Director, Information TechnologyAmerican Safety was a specialty insurance company that underwrote environmental and excess/surplus lines coverages for niche markets in the United States. 2005 gross written premium of $237 million.Brought in to turn around a failed policy administration system implementation initiative. Completed successfully on schedule. Led IT unit comprised of 27 staff (10 internal, 17 contract/offshore) in support of all lines of business. Responsible for all IT units: Application Development, Business Analysis, Quality Assurance, and Infrastructure. Utilized offshore development and testing resources for peak and non-core project workloads. Show less

Crawford & Company
Jan 2006 - Jan 2007Technology Deployment ManagerCrawford & Company is the world's largest independent provider of claims management solutions to insurance companies and self-insured entities, with a network of more than 700 offices in 63 countries.Joined Crawford to deploy enterprise-wide $11 million claims adjudication system to all US field operations. Planned and directed first system deployment in Houston, which was completed successfully and on schedule.

QBE North America
Jan 2008 - Jan 2014VP Information Technology, Consumer & Affiliated AgenciesQBE Insurance Group Limited is Australia's largest international general insurance and reinsurance group, and one of the top 25 insurers and reinsurers worldwide with operations in 49 countries.Led IT teams totaling up to 43 staff in support of all business units within a high growth division. Heavily matrixed to line of business executive management. Responsible for Application Development, Business Analysis, Project Management, and Quality Assurance functions for this division. Performed due diligence for two major acquisitions and integrated the acquired IT organizations. Also involved in planning and performing two divestitures. Planned and managed to an operating budget of $6.5 million. Show less

KING TECHNICAL ADVISORS, LLC
Jan 2014 - nowConsultantProviding IT consulting support and planning services to small businesses in the Atlanta area. Services include:• Security and application patch management services• Equipment acquisition and configuration for new staff• Server performance and capacity planning• Project initiation (hardware/software migrations, technology research, upgrades)• Analysis and resolution of end user application issues
Licenses & Certifications

Certificate in Data Processing (CDP)
Institute for Computer Professional Certification
Microsoft Certified Engineer (MCSE)
Microsoft Corporation
Microsoft Certified Systems Administator (MCSA)
Microsoft Corporation
Project Management Professional (PMP) - Renewing
Project Management Institute (PMI)
Volunteer Experience
Leadership Development
Issued by Boy Scouts of America on Apr 1992
Associated with Robert (Rob) King
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