Stacy Cannon

Experience

• 

  Northumbria Students' Union

  Sept 2010 - Feb 2013

  Managed a local volunteering programme, including creating and supporting student-led community projects. Duties included:• Recruiting and managing 200+ volunteers to achieve the aims of their projects• Recruiting and line managing 10 dedicated volunteers to support programme delivery• Negotiating and influencing partnerships with external organisations, including local council, charities and businesses, to support the delivery of projects• Managing a budget, including sourcing external funding streams and managing volunteer expenses• Devising and delivering training, with 90% of attendees rating it 'good' or 'excellent'• Overseeing health and safety, including the preparation of risk assessments• Project planning to deliver campaigns and events within strict timescales and budgets• Planning and executing programme evaluation, with 95% of volunteers rating it positively Show less Supported student-run community projects. Duties included:• Creating volunteer resources using a range of software, including Microsoft Office• Creating and maintaining databases to monitor student involvement and outputs• Producing written reports for promotion, management and external stakeholders• Taking personal responsibility for the completion of key tasks when my line manager was unavailable• Prioritising work to ensure it was completed within part-time hours• Adopting additional administrative tasks as necessary to support other team members Show less

  • Student Volunteering Coordinator

    Jun 2011 - Feb 2013

  • Student Activities Assistant

    Sept 2010 - Jun 2011
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  Alzheimer's Society

  Mar 2013 - Jun 2018

  Establishing a new flagship programme following an organisational restructure, engaging communities across England through digital channels to deliver on Alzheimer’s Society’s new strategy.Duties included:• Leading and developing a geographically dispersed team of thirty staff, including both new and redeployed staff, by establishing our team culture and agreed ways of working.• Communicating the vision and complex delivery plans to stakeholders at all levels in an accessible and engaging way to secure their buy-in.• Managing change to realign work with new organisational priorities and meeting tight and shifting deadlines.• Developing and maintaining programme documentation, milestones, processes, evaluation and reporting using the Microsoft Office suite.• Trialling new digital channels, such as e-newsletters on MailChimp and social media, to maximise our resources and grow our reach.Key achievements:• Engaged 300+ communities through proactive outreach, more than doubling the previous total within my first year• Delivered 2017-18 activity within a £43K budget, but negotiated an increase to £84K for 2018-19• Established a new high-performance team, for which I was nominated for Alzheimer’s Society’s “Bringing People Together” award Show less Managing the planning and delivery of Alzheimer’s Society’s community engagement programme across England and Wales, with a focus on upskilling volunteers through digital and face-to-face learning opportunities.Duties included:• Leading and managing a geographically dispersed team of twelve staff, supporting them through a period of change during an organisational restructure.• Managing a £1M+ project budget, including a £500K+ activity budget.• Developing and implementing business plans to deliver on programme strategy, using Prince2 methodology to manage projects.• Devising, delivering and evaluating face-to-face training and webinars via Adobe Connect to train volunteers in organisational tone of voice and core script, and supervised other trainers for quality assurance.• Offering sensitive but constructive feedback and managing difficult conversations with volunteers and who did not meet our selection criteria to find mutually satisfactory outcomes.• Developing and maintaining secure information management systems through using the Salesforce CRM.• Problem-solving to ensure staff and volunteers are motivated and empowered to perform their role.Key achievements:• Exceeded demanding targets, engaging over 500,000 Dementia Friends over 2015-6 and 2016-7• Invited to deliver presentations to influential stakeholders, such as Government Ministers, ordinarily done by senior managers• Led a complex organisational change programme• Developed a high-performance culture, resulting in six team members securing internal promotions, for which I was awarded runner-up for Alzheimer’s Society’s “Realising Potential” award Show less Supported the overall planning and delivery of the Dementia Friends volunteering programme nationally. Duties included:• Managing a geographically dispersed team of nine staff.• Supporting the Operations Manager to develop and implement plans to deliver on programme strategy.• Supporting the Operations Manager to develop and maintain programme documentation, milestones, processes, evaluation and reporting.• Supporting the Operations Manager to monitor and evaluate overall delivery against targets.• Designing and managing projects to further develop the programme. Show less Delivered the national Dementia Friends volunteering programme across the North region of England, and latterly the North East. Duties included:• Recruiting and managing 500+ geographically dispersed volunteers to cascade dementia awareness• Managing 5 regionally-based members of staff to maintain consistent programme delivery• Assessing the suitability of volunteers and sensitively providing feedback for those unsuccessful• Delivering full-day training to a range of audiences, including the public and the Department of Health• Problem-solving to ensure volunteers are motivated and empowered to perform their role• Creating and sustaining relationships with stakeholders, colleagues and beneficiaries, including businesses, public bodies and charities• Creating and maintaining accurate records through a customer relationship management system Show less

  • National Operations Manager - Dementia Friendly Communities

    Apr 2017 - Jun 2018

  • National Operations Manager - Dementia Friends

    Aug 2015 - Apr 2017

  • Team Leader - Dementia Friends

    Jun 2014 - Aug 2015

  • Regional Volunteering Support Officer - Dementia Friends

    Mar 2013 - Jun 2014
• 

  Christian Aid

  Jun 2018 - Mar 2021

  UK Volunteering Manager

  Providing consistent strategic leadership to increase and improve Christian Aid’s work with volunteers across the UK and Ireland during a period of organisational change and uncertainty during the global pandemic, taking an agile and flexible approach to maximise the resources available during that time.Duties included:• Leading and managing the delivery of the “Big River” transformation programme, a complex cross-organisational change programme to embed volunteering in our global strategy.• Developing an organisation strategy for volunteering and the operational infrastructure to deliver it, including proactively devising and implementing new policies and processes as needed.• Establishing clear and impactful communication channels, including e-newsletters, reports, infographics and webinars via Microsoft Teams, to maintain effective working relationships while remote working.• Achieving results by delivering through others, influencing c.200 staff in our support-facing department to work with volunteers.• Contributing to the divisional leadership team, managing upward to secure buy-in from senior stakeholders, including the CEO.Key achievements:• Maintained high profile of volunteering during period of uncertainty, through effective communication• Embedded the introduction of our new CRM, Microsoft Dynamics.• Resolved 30+ areas of risk identified by our internal audit• Quadrupled readership of guidance, empowering colleagues with the tools they need to engage volunteers• Successfully negotiated further investment in the volunteering team to triple the team’s headcount Show less

• 

  Department for Environment, Food and Rural Affairs

  Jun 2021 - now

  Project Manager