David Polich, CISSP, ITIL

Experience

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  United States Air Force

  Jun 1988 - Aug 1997

  IT Network and Server Technician

  Provided operations, maintenance and administration of telecommunications systems to support the various missions of the United States Air Force.

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  56th Air and Space Communications Squadron (PACAF)

  Aug 1997 - Aug 2007

  Led team of up to 22 technicians that integrated, installed, operated and maintained $25,000,000 in computer systems and $4,500,000 in communications systems. Responsibilities in this role included:• Provided data center management, configuration management and information assurance. • Guided technicians on network security requirements and techniques for protecting computer systems from viruses, data tampering, and unauthorized system entry• Hand-selected to support the 13th Air Force Commander and his staff, whose scope of responsibility spanned multiple countries. Coordinated his international communications and communication security for classified network access Show less Led team of 10 people to establish WAN, LAN and IT services supporting military maneuvers, contingencies and humanitarian operations in the Pacific area of operations.Responsibilities in this role included:• Supported up to 1,200 people on military maneuvers (2 – 3 times a year). Ensured participant connectivity on first day of arrival through weekly server and network equipment training.• Reviewed systems architecture, server configuration and validated designs of communications channels, circuits and network architectures based on user requirements, network traffic analysis and signal quality tests.• Oversaw telecommunications plan for overseas multi-nation military maneuvers. Collected and validated satellite access, data and voice network architecture designs. Resulted in available and reliable communications. Show less

  • IT Infrastructure and Integration Manager (Branch Chief)

    Apr 2005 - Aug 2007

  • IT Network and Server Manager (Branch Chief)

    Aug 1997 - Apr 2005
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  561st Network Operations Squadron, Detachment 2

  Aug 2007 - Aug 2009

  Director of Network Maintenance and Operations (Supt)

  Oversaw team of 90 technicians that supported the administration and security of $205,000,000 network that served 480,000 personnel across 13 nationwide locations.Responsibilities in this role included:• Led teams supporting network infrastructure, telephony, storage area networks, IT security, email and domain servers. • Reworked infrastructure connectivity and operating systems with technology to reduce downtime.• Directed enterprise-wide implementations of new software and systems for clients; resulted in defect-free releases through comprehensive planning, forecasting of resources, coordination, • Performed compliance audits, system reviews and physical risk environment assessments including gap analysis of policies and procedures. • Conducted enterprise-wide risk assessments and established continuous monitoring and remediation plan. Managed installation of 20 scanning servers at 13 locations. Improved data protection and executive confidence in security due diligence. Show less

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  52d Communications Squadron

  Aug 2009 - Aug 2011

  Director of Network Maintenance and Operations (Supt)

  Directed 145 personnel that supported 5,000 users and maintained $65,000,000 of IT, network and communications systems.Responsibilities in this role included:• Led teams supporting IT customer support, IT security, network infrastructure, telephony, fiber optic and copper cable plant, email and domain servers, aircraft landing systems, RADAR, and . HF radios.• Implemented organization’s strategic vision and managed workflow that ensured customers’ communications and IT needs were met while maintaining 24/7 communications connectivity with 99.8% availability rate. • Forecasted, allocated and managed $800,000 operations budget funds. Allocated staffing levels and defined training programs based on analysis of staff utilization and qualifications.• Executed large-scale integrations and migrations of systems to new platforms; achieved seamless transitions that were transparent to customers, accomplished with no unscheduled downtime and delivered within project constraints.• Focused network management, server administration, end-user support and IT security teams on business objectives and tracked progress to ensure milestones were completed on time and with the desired results. Show less

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  543d Support Squadron

  Aug 2011 - Sept 2014

  Director of IT Operations (Squadron Supt)

  Oversaw operations and strategic planning for 185 IT personnel that supported information security and $450,000,000 in servers and technology infrastructure for 2,500 end-users.Responsibilities in this role included:• Led teams supporting IT customer support, project management and integration, quality compliance, IT security, network infrastructure, telephony, data center, fiber optic and copper cable plant, email and virtual servers. • Directed configuration and maintenance of servers, network, infrastructure and managed IT assets to ensure adequate capacity to meet business needs and strategic objectives• Managed 10 personnel to support all aspects of human resources. Oversaw staffing allocation across 16 different career specialties, evaluated performance, provided career guidance and counseling as needed. • Managed 5 personnel to support logistics of shipping and receiving of equipment and supplies.• Monitored training, certifications and qualifications to maintain skilled team. Show less

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  Innovative Communication Systems

  Dec 2014 - Jun 2015

  IT Director

  Directs IT Managed Care and IT Projects for 50 clients with 1,500 computers and 175 servers. Manages Help Desk and Field Operations staff for 4 metro areas in Central and South Texas.Responsibilities in this role included:• Leads teams supporting IT customer support, project management and integration, email and virtual servers. • Directs configuration and maintenance of servers, network, infrastructure and managed IT assets to ensure adequate capacity to meet business needs and strategic objectives• Develops server and network technical solutions to support customer’s IT requirements• Maintains high availability of server suite providing hosted telephone service Show less

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  Bevilacqua Research Corporation (BRC)

  Jun 2015 - Oct 2015

  Computer Engineer
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  ODYSSEY SYSTEMS CONSULTING GROUP LI

  Oct 2015 - now

  Senior System Engineer
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  HX5, LLC

  Dec 2020 - now

  Senior System Engineer