Kamran Siddiqui - MBA

Experience

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  TouchLogic Corporation

  May 2007 - Aug 2007

  Marketing Intern

  Primary responsibilities were to research, analyze and compile a list of North American competitors with the end goal of presenting the findings to the marketing department for the development of market expansion strategy.Developed a comprehensive analysis report on North American competitors by documenting information including but not limited to strategic focus, success strategies and future focus

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  WSI Internet Consulting

  Aug 2007 - Feb 2011

  Senior Business Analyst/Project Coordinator

  Project Management Office (PMO) team member with primary responsibilities for providing strategic direction to project team members and overseeing the gathering of business requirements, creation of project documentation and user acceptance testing.Assisted with task and deliverable management across functional departments on Oracle eBusiness Suite ERP System Project to facilitate headquarter, franchisee and vendor collaboration and communication on a single platform. Initiated documentation strategy for the ERP system including test scripts and user guides.Sourced out a new free web-based ticketing system for WSI Internet Consulting to support the large number of franchisees worldwide and created the business case and supporting project documentation. Show less

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  Air Canada

  Feb 2011 - Oct 2017

  Responsible for providing project and day to day support for critical day of operation system that manages pilot and flight attendant schedules. Responsibilities include:-Managing end user system error reports and creating tickets in vendor ticketing management system. Duties also include monitoring ticket status and escalating where required.-Conducting weekly incident management calls with vendor, developers and customer support to review bug fixes, enhancements, project releases and any open items including management of severity 1 and severity 2 incidents.-Author of Change Request (CR) and System Requirement Specifications (SRS) documents after business has provided and signed off on Business Requirements Document (BRD) and business case (including cost estimates) for crew systems.-Provide ad hoc and formal reports for management group on monthly flying data for crew through SQL queries in an Oracle database-Lead Air Canada representative for all IT matters related to crew member data compliance issues when addressing regulatory issues and escalations related to erroneous or missing Crew Advanced Passenger Information System (APIS) and Master Crew List (MCL) data via electronic transmissions to countries that Air Canada currently flies to.Notable Accomplishments:-Developed interface design in under a month for interaction between Day of Tracking System and Pilot Preferential Bidding System (PBS) as part of a high profile Air Canada Rouge PBS System Implementation and received sign off and approval from IT Manager and Senior IT Director in one pass.-Successfully led requirements gathering, documentation, testing and implementation as Lead IT Business Analyst to support system changes for the Air Canada pilot and flight attendant collective agreements. Show less Primary Business Analyst on high profile Crew Management System (CMS) Replacement & Data Lineage Project within Air Canada Flight Operations.Facilitated a series of gap analysis sessions with various departments in the Operations branch and produced ‘As-Is’ and ‘To-Be’ state documents for the CMS replacement project.Initiated data review for the CMS Replacement & Data Lineage Project to consolidate the various data sources with the goal of having cross-departmental agreement on naming conventions and reports.Successfully gathered and analyzed business requirements and received approval from the crew planning and training departments for the CMS Replacement & Data Lineage Project to proceed with a technical solution.Provided day-to-day IT support for airline operations personal computers, applications and databases.Notable Accomplishments: Successfully managed Air Canada Flight Operations Laptop & Personal Computer Project to replace IBM and Lenovo products with new HP products for over 100 people in just 4 months. Primary Business Analyst on high profile Crew Management System (CMS) Replacement & Data Lineage Project within Air Canada Flight Operations Show less

  • Senior Business Analyst - Crew Systems IT

    Feb 2013 - Oct 2017

  • IT Business Analyst, Operations IT

    Feb 2011 - Feb 2013
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  PRESTO (Metrolinx)

  Oct 2017 - Dec 2022

  Senior Business Analyst, Support Services/Service Enablement - Service Delivery
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  GO Transit

  Dec 2022 - now

  Senior Project Officer