Lara Martinez

Lara Martinez

Onboarding Specialist

Followers of Lara Martinez109 followers
location of Lara MartinezNorwalk, California, United States

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  • Timeline

  • About me

    Eager to leverage skills, and problem-solving expertise to drive exceptional client experience.

  • Education

    • California State University, Northridge

      2014 - 2018
      Bachelor of Arts - BA Biology, General
  • Experience

    • UberEats

      Nov 2018 - Mar 2019
      Onboarding Specialist

      • Successfully activated 200 accounts within US and Canadian territories. • Personally helped Uber Eats generate more than half a million in revenue. • Collaborated on launch in 10+ cities. • Utilized Salesforce reports and dashboards for an efficient onboarding process. • Prepared phone scripts to ensure that onboarding representatives uphold Uber's standards. • Provided excellent customer service to new restaurant partners.

    • Blue Shield of California

      Nov 2019 - Dec 2020
      Senior Market Customer Care

      • Implemented excellent customer service to BSC plan members to fulfill company’s mission and vision.• Satisfied customer needs and assisted with appeals and grievances.• Provided excellent interpersonal communication.• Managed and prioritized multiple tasks simultaneously.

    • Grandeur Dental

      Jan 2021 - Jan 2023
      Administrative Manager and Patient Support Specialist

      • Prepare patients for dental procedures, assist with treatments, and ensure infection control protocols, including sterilization of instruments and sanitation of clinical areas.• Maintain comprehensive and accurate patient records, documenting dental histories, vital signs, and treatment details.• Support with dental emergencies, perform diagnostic X-ray imaging, and oversee inventory control and procurement of dental supplies and equipment.• Coordinate front and back-office operations, including scheduling appointments, managing patient communications, and ensuring the clinic's organization and cleanliness. Show less

    • JD Holdings, Inc.

      Jan 2023 - now
      Client Relations Specialist, Executive Assistant, and Administrative Manager

      • Helps individuals and businesses obtain loans for purchase, refinance, or investments.• Provides information and guidance on various loans depending on the client's needs.• Provides client pre-qualification and pre-approval.• Offers complete guidance from initial consultation to loan approval.• Loan Originator NMLS: 2479694

  • Licenses & Certifications

    • Dental Radiograph

      Dental Advantage Valencia
      Mar 2022
  • Volunteer Experience

    • Undergrad Student Volunteer

      Issued by UCLA School of Dentistry on Feb 2014
      UCLA School of DentistryAssociated with Lara Martinez
    • Volunteer at Ronald Reagan Medical Center

      Issued by UCLA Health on Aug 2014
      UCLA HealthAssociated with Lara Martinez
    • Volunteer

      Issued by Dr. Maria Lucia Cruz Clinic on Jun 2017
      Dr. Maria Lucia Cruz ClinicAssociated with Lara Martinez