Kara Hayes

Experience

• 

  Grand Rapids Allergy Pc

  Feb 1995 - Nov 1998

  Certified Medical Assistant

  As a Billing Specialist I was responsible for collecting, posting and managing account payments. I also submitted claims and followed up with insurance companies. As an Administrative Medical Assistant I was responsible for greeting patients, scheduling appointments, answering phones, provided support for the billing department by obtaining and verify patients insurance information as well as performing other clerical duties.

• 

  West Michigan Community Mental Health

  Aug 2007 - Aug 2020

  Certified Medical Assistant

  My duties are mostly administrative including responsibility for coordination of all prescriber schedules, scheduling appointments, monitoring of patient appointments, patient flow, maintain medical records, answering phones, triage phone calls and messages regarding patient concerns, maintain inventory and order supplies, I organize regular office meetings of staff and pharmaceutical reps. I've had the unique opportunity of being on the leading edge of Telepsychiatry in our area beginning with contracts with Michigan State University in 2008 and Insight Telepsychiatry. I've worked with many prescribers all across the country coordinating care for our patients. Clinically I interview patients and obtain medical information prior to appointments with prescribers. I measure vital signs including weight, height, blood pressure and other vital statistics. I provide patient education regarding mediation to the patient. I also administer injections as prescribed by a prescriber. Show less

• 

  Benedict's Auto Body

  Dec 2020 - now

  Body Shop Management

  Collaborate with insurance companies and adjusters to handle claims and negotiate repair estimates. Maintain accurate and up-to-date records of repairs, inventory, and customer information. Develop and implement strategies to improve shop efficiency, productivity, and profitability. Coordinate customer jobs and teams responsible for performing vehicle body repairs. Ensures that repair parts are being ordered, at the best value for money and price, the most accurate orders and quickest in response for customers. Show less