
Joshua Segal
1st Line Support Consultant

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Connect with Joshua Segal to Send Message
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About me
Software Developer
Education

CTI Education Group
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Experience

Pure IoT
Mar 2017 - Jun 20171st Line Support ConsultantI was a technician and back up manager for this IT Company. My duties included vising clients on site to provide technical support and troubleshooting issues. I was also on call support and managed cloud and local backups.

Avantedge Group
Nov 2017 - May 20182nd/3rd Line Support ConsultantI was a support consultant and upgrade manager in the above field where I am able to utilise various skills as I listed below. These skills will hold me in good stead to meet the requirements you have mentioned in the application. I work in a small team in the software industry, and as such, I am quite capable of working with deadlines and self-monitoring my work priorities through the day. To give you some more insight into the skills I utilise through the day, these include:-Client calls for support, upgrade scheduling, trouble shooting, client relations and interactions, project managing the upgrade schedules and prioritising deadlines and customer requirements, site visits to ensure the client is happy with the service and the software is working correctly. Show less

Marketsa outbound telemarketing
Jul 2020 - Apr 2022Software Developer
Compatible Automotive
Apr 2022 - Sept 2022Database Administrator
Freelance
Jul 2022 - Sept 2022Unemployed
Bradian Logistics Solutions
Sept 2022 - Jun 2023Software Developer
CIB
Jun 2023 - Jul 2024Software Developer
Smart Workforce Solutions
Aug 2024 - nowSoftware Developer
Licenses & Certifications
- View certificate

CompTIA Security+ ce Certification
CompTIAApr 2023
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