Diana Borys

Experience

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  City of Dallas

  Aug 2005 - Dec 2006

  Office of the Mayor

  Constituent relations, opinion polling, policy research and education, drafting press releases and talking points; Emergency (Hurricane Katrina) evacuee management; Assisted in establishment of Katrina Relief Fund.

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  Deloitte

  May 2006 - Aug 2007

  Marketing Associate
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  State of Texas Bond Review Board

  Aug 2007 - Dec 2007

  Financial Analyst
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  Hitachi Consulting UK

  Apr 2008 - May 2015

  Roles include:EMEA CSR Lead for Hitachi Consulting EMEA. Designed and established Hitachi Consulting's EMEA CSR network. Managed a team of 8 CSR representatives across 11 countries. Change Manager for the global implementation of Microsoft Dynamics AX at a Media & Entertainment firm. Managed a team of 2-5 communication and change specialists through training and deployment.Change Manager for an Oracle R12 upgrade at a UK borough council. Managed a team of 3 client resources, focusing on ramping up the change management work stream and up-skilling client change resources to take ownership of the work stream. Show less Roles include:Change Management Advisor for an Oracle R12 implementation at a US-based Energy & Mining firm. Led the review of training approach and developed a training approach and plan for 500+ employees across twenty sites. Business Process Improvement Consultant and Change Manager for the wealth management and trust division of a Texas-based bank. Performed a comprehensive current-state and future-state business process assessment. Managed the development and delivery of end user training.Change Manager for a Microsoft platform migration at a Dallas-based real estate management firm. Managed the communication and training of 3,500+ employees across 30+ sites. Training Lead for a global Lawson upgrade at a pharmaceutical development firm. Managed a team of 2-3 client and contracting resources to develop a full-suite of finance training materials. Show less

  • Manager, Business Change Management

    Apr 2013 - May 2015

  • Senior Consultant, Business Change Management

    May 2011 - Apr 2013

  • Consultant, Organizational Change Management

    Apr 2008 - May 2011
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  Deloitte Consulting

  Jul 2015 - Jul 2018

  Manager, Digital Enablement

  Roles include:Change Management Lead / Advisor for the global roll-out of SuccessFactors at a UK-based global Telco. Managed the development and delivery of a Change Strategy supporting deployment of 7 modules to 26 markets and 111k+ employees over the course of 2 years. Communications Lead & Org Design support for the establishment of joint venture between two UK-based music licensing firms. Managed the establishment of the JV brand, development of foundational marketing materials, and the scoping, design and development of the JV website. Supported organisation design review including stress testing the business case against anticipated vs realised system and process efficiencies as well as modelling potential ramp up and ramp down scenarios.Change Management Lead for the HR Transformation of a UK-based global pharmaceuticals firm. Developed and delivered the Change Management Approach and managed the delivery of the Communication Approach and plan.Training Lead for the global roll-out of SAP financials at a UK-based, global tobacco producer and distributor. Managed 9 training designers in the development of global training materials and translations. Managed the assessment of 1,200+ system change requests, update of training materials, quality assurance and subject matter expert review and sign-off. Show less

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  Boston Consulting Group (BCG)

  Aug 2018 - Jan 2023

  Responsible for driving internal adoption and proficiency of BCG's digital collaboration tools, empowering BCGers to work and team effectively in a hybrid world. As the Change & Comms Chapter Lead for BCG's Digital Collaboration portfolio of products and services, I managed a team of Change Managers dedicated to creating high quality user transitions and experiences that meet/exceed adoption targets and drive business-critical behaviour change.

  • Change & Comms Chapter Lead - Senior Manager - Digital Collaboration Products

    Apr 2021 - Jan 2023

  • Senior Global IT Change Manager

    Dec 2020 - Mar 2021

  • Global IT Change Manager

    Aug 2018 - Dec 2020
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  Boston

  Jan 2023 - now

  Director - Global Operational Innovations