
Sophie Benard

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About me
Locality Manager at DORKING HEALTHCARE
Education

University of Nottingham
1993 - 1994Diploma Economic Developement & Policy Analysis
University of Lille 1 Sciences and Technology
1990 - 1993Bachelor of Arts - BA Economics Mention AB
Aix-Marseille University
1994 - 1995Master of Arts - MA Economics Special Mention AB
Experience

Pharmafile
Jan 1995 - Jan 1998Having demonstrated outstanding organisational skills in my previous position within Pharmafile Ltd, I was promoted to the position of Assistant Publisher where I was in charge of all administrative issues (e.g. circulation, marketing, printing deadlines and quote negotiation) pertaining to the launch of a brand new publication, Pharmafocus.I was also put in charge of staff training on the use of the new CRM database introduced in the company. Responsible for the re-organisation of the company’s international pharmaceutical directories’ database. As a result of my systematic data updating and fact checking, we were able to create a number of mailing lists which became key commercial assets to the company.
Assistant Publisher
Jan 1997 - Jan 1998Database Administrator
Jan 1995 - Jan 1997

IIR & IBC Financial Events
Jan 1998 - Jan 2000Marketing ManagerIn charge of the organisation and delivery of cost-effective, profitable press and mailing marketing campaigns promoting conferences in the fields of finance, investment and energy management.As part of this role, I delivered successful marketing campaigns that lead to profitability increases of 10% and 18% respectively in the two different conferences I was in charge of. I contributed to this success by leading effective prospect research and selecting high-ROI contacts from bought-in mailing lists and from ICBI’s own CRM system. Show less

Barton & Barton
Jan 2000 - Jan 2009Founder, Owner & Managing DirectorIndependent e-commerce business specialised in vintage clothing and accessories.Experience and achievements:. Generated six figure turnover with a 62% profit margin and an international client base of 8k customers.. Strategic planning. Web programming. Brand creation & management. Digital marketing . CRM design and implementation. Press relations. Accounting. Copy writing. Buying…
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Cancer Research UK (CRUK)
Dec 2009 - Feb 2019Retail Manager. Profit generation: achieving agreed sales and fundraising targets and maximising profit through effective cost control; effective analysis of shop’s KPI’s. Area award winner in Oct 2013 for outstanding Donated Sales figures.. To act as an ambassador for CR-UK by supporting, endorsing and communicating the cultural aim of the organisation.. People management: effective recruitment, development and retention of paid and voluntary staff to ensure their potential is maximised.. Provision of outstanding customer service and supporter care through reiterated staff and volunteer training.. Health & Safety: ensuring all CR-UK policies and instructions are adhered to for the protection of the staff, customers and members of the public. Outstanding audit track record.. Stock management: generation of donations of quality Gift Aided goods (through local supporter research); assessment and valuation of said goods; maintain a high standard of merchandising and display both windows and in-store.. Additional responsibilities: Area Mentoring (providing support to new and existing managers by guiding them through day-to-day managerial issues); Area Fashion Champion (FY 2015/16); Area Gift Aid Champion (FY 2016/17); Area Science Champion (April 2017/18). Show less

Richmond Fellowship
Feb 2019 - Dec 2020Employment Service Manager
May 2020 - Dec 2020Employment Specialist
Feb 2019 - May 2020

DORKING HEALTHCARE
Dec 2020 - nowI line manage a team of High Intensity CBT therapists and counsellors with DHC, a NHS Talking Therapies (ex-IAPT) service.
Service Manager
Dec 2023 - nowLocality Manager
Dec 2020 - now
Licenses & Certifications

Certificate in Teaching Foreign Languages to Adults (CLTA)
Languages
- frFrench
- enEnglish
- spSpanish
- geGerman
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