Talk to sales Try for Free
Raja Chandra Bommareddy

Raja Chandra Bommareddy

IT Project Coordinator

Followers of Raja Chandra Bommareddy91 followers
location of Raja Chandra BommareddyGreater Hyderabad Area

Connect with Raja Chandra Bommareddy to Send Message

Connect

Connect with Raja Chandra Bommareddy to Send Message

Connect

  • Timeline

  • Skills

    Management
    Team management
    Business analysis
    Requirements analysis
    Software project management
    Sdlc
    Project management
    Vendor management
    Crm
    Mis
    Core banking
    Core banking implementation
    Investment banking
    Team building
    Team leadership
    Cross functional team leadership
    Technical support
    Application support
    Reporting and analysis
    Executive reporting
    Customer support
    Long term customer relationships
    Finacle
    Service delivery

  • About me

    - 10 years experience in application support/technology support, and client relationship management - Experience in handling and managing a large team (currently handles a team of 35) - Capable of managing support across several locations (handled support for a bank with over 3000 branches) - Domain expertise in financial services and retail banking

  • Education

    • Bharati Vidyapeeth

      2002 - 2004
      Master of Philosophy (M.Phil.) Project Management

      Activities and Societies: Debate Master of Computer Management

    • Bharati Vidyapeeth

      2000 - 2002
      Master of Computer Management Information Technology

      Activities and Societies: Debate Team Master of Computer Management

    • Nagarjuna University

      1997 - 2000
      Bachelor of Commerce (B.Com.) Commerce

      Bachelor of Commerce

  • Experience

    • Nelito Systems Limited

      Nov 2004 - now
      IT Project Coordinator

      Involved in multiples roles like.. Managing resources in client location, Recruiting, Generating Dash boards.

    • Nelito Systems Ltd

      Nov 2004 - Apr 2007

      - Manage a team of 35 analysts to conduct functional testing; Responsibilities include mentoring, training, work allocation and shift management- Works as a Business Analyst between Bank and Technical team to satisfy the requirements of banking Application- Handle and deliver application support as per agreed SLAs- Mentor, and train new joinees in the team as well as client personnel- Finalise key project documents such as functional specifications and high level design document for project kick-off- Organize weekly coordination meetings with the client to ensure a smooth relationship and manage any escalations- Preparing daily, Weekly and Monthly reports according to SLA Show less

      • Senior Application Support Engineer

        Jan 2006 - Apr 2007

      • Application Support Manager

        Nov 2004 - Nov 2006

    • Infosys

      Jan 2007 - Jan 2008
      Business Analyst

      - Deputed to Infosys to support its Finacle clients- Monitor and deliver on hard and soft SLAs – system uptime, quality of customer service and technical know how

    • Hewlett-Packard

      May 2008 - now
      Helpdesk Manager

      - Module Leader for “Retail Deposits” team comprising of 35 analysts- Analysis, classification, assignment and tracking of various issues logged across 1700 branches in India- Support resolution of Level 2 application issues - MIS report generation and support during quarterly, half yearly and annual accounts closing across all the branches in India- Conduct regular trainings to officers from Andhra Bank as a part of knowledge dissemination

  • Licenses & Certifications

    • ITIL

      EXIN