Mike Smith

Experience

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  Mann Theatres

  Jun 2005 - Aug 2010

  Assistant Manager

  Started in high school at the age of 16 as a Concessionaire and Box Office OperatorMoved to Assistant Manager position just one year later and continued to work over the summer and any extended breaks from school once I began attending collegeResponsible for opening, closing, and general operation of the movie theatreDealt with technical issues with the computer systems, cash registers, projectors, and film reelsTrained, scheduled, and provided a leadership example to a staff of about 15Handled inventory information, financial proceedings, and customer concerns Show less

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  Lion's Pause

  Sept 2008 - May 2011

  Kitchen Manager, Kitchen Worker/Cashier

  Started as a Kitchen Worker and Cashier which included food preparation and delivery, general cashier duties, cleaning, and securing the building at the end of the nightIn just my second year on staff, I was given the title of Veteran Kitchen Worker due to the managers recognizing my skill in the kitchen along with my work ethic, ambition, and leadership abilitiesIn my third year on staff, I was asked to become a Kitchen Manager and join the close-knit team of executives which presided over both the kitchen and main concert venue on campusDuties of the new position included weekly executive meetings, brainstorming/coordinating special events, maintaining kitchen equipment/facilities, managing inventory and finances, advertising to the student community, and hiring, training, scheduling, and motivating a staff of 60 studentsHelped increase sales through creative new menu items, promotional offers, and effective marketing campaignsAdvanced my teamwork, communication, creativity, leadership, and customer service skills while working both in a high-stress busy kitchen and in an executive role Show less

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  Minneapolis Jewish Film Festival - Sabes JCC

  Feb 2011 - Apr 2011

  House Manager Intern

  Assisted with planning, scheduling, and eventual execution of the film festival in the months leading up to and during the event which involved:- Recruiting, training, and supervising volunteers from the community center to help at events- Coordinating schedules with volunteers, catering, and multiple venues to plan the film screenings- Maintaining communication with the festival director, volunteers, and the venue's management and film technician staff at all screenings- Managing logistics of special events like post-film discussions and panels- Greeting, aiding, and introducing honored guests such as film directors, writers, and producers Show less

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  Epic

  Aug 2011 - Feb 2013

  Technical Services

  Designed, coded, tested, and upgraded electronic medical record (EMR) software after identifying problematic bugs or the need for new functionalityWorked directly with end users (doctors, nurses, coders, billing professionals, etc.) and their managers and IT staff on the cause and resolution of technical issues they had with the softwareFrequently conversed with peers on my team and/or related teams during the investigation, documentation management, and eventual resolution of these issuesUtilized and strengthened skills in coding, quality assurance, program testing, customer relations, data analysis, research, and general problem solving Show less

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  Mathnasium - The Math Learning Center

  Mar 2013 - Mar 2017

  Mathematics Instructor

  Instructed students in a one-on-one setting on topics ranging from basic arithmetic to advanced calculusExplained new or difficult concepts in varying ways to best aid the student's individual learningSeized opportunities to explore concepts further when students showed the aptitude and interestMotivated and encouraged students in their academic and personal pursuits

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  Mann Theatres

  Apr 2013 - Mar 2017

  Responsible for all aspects of daily operation of the theatre including but not limited to the following:- Upholding and promoting the integrity and rapport of a well-established local business- Communicating often with other theatres in the company as well as corporate staff and the company owners- Interviewing, hiring, training, scheduling, managing, and mentoring a rotating staff of 15 to 20- Ordering, purchasing, and maintaining inventory of food/beverage items and restroom/cleaning supplies- Preparing digital films for projection - assigning appropriate trailers, placing cues, scheduling showtimes, and testing audio and video equipment- Troubleshooting issues with technology and equipment typically in high-stress, time-sensitive situations- Tracking attendance and revenue figures and reporting them to our corporate headquarters and various agencies- Reconciling financial activities and handling frequent financial transactions with the bank- Organizing and executing special events- Ensuring patrons have a pleasant viewing experience Show less

  • General Manager

    Jan 2015 - Mar 2017

  • Assistant Manager

    Apr 2013 - Jan 2015
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  Niedenfuehr Financial Consulting

  Mar 2014 - Mar 2015

  Office Manager/Administrative Assistant

  Managed electronic and physical data for the financial portfolios of all the clients of the firmComposed, managed, and communicated confidential information between clients and various agenciesCreated a system to enable digital data storage and improved file organization in the digital archivesResponsible for general upkeep and organization of the officeOften worked independently after given a task or choosing one to pursue nextFrequently switched gears from one project to another quickly and effectively as needed Show less

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  Michael Niedenfuehr Financial Consulting

  Nov 2016 - Sept 2017

  Operations Manager

  Managed electronic and physical data for the financial portfolios of all the clients of the firmComposed, managed, and communicated confidential information between clients and various agenciesKept pace with changes in data management requirementsEnsured Mr. Niedenfuehr was well-prepared for all scheduled meetingsResponsible for general upkeep and organization of the officeOften worked independently after given a task or choosing one to pursue nextFrequently switched gears from one project to another quickly and effectively as neededCreated a new office manual outlining the vast & unique requirements of the position with specific detail regarding the changes in procedures and updates in technology Show less

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  Sportradar US

  Sept 2017 - Mar 2018

  Live Data Entry Operator

  Recorded live scores, play progression, and player stats for college and professional sporting events (basketball, football, soccer, hockey, racing)Compiled, verified, and finalized stats from the events of the day with extreme attention to detailCommunicated and troubleshot any issues or inaccuracies and eventual status updates to managers

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  Carbone's Pizza

  Mar 2018 - now

  Manager

  Created new training materials and inventory documentation and implemented general organization systems adopted by other managers and all employeesFormerly managed inventory and ordered all beer, wine, and other beveragesSet-up and open the restaurantPrepare/serve food and drinks and further ensure guests have a pleasant dining experienceAssign breaks and departure schedules of other staffReconcile finances and produce sales reportsTroubleshoot technological and mechanical issues and customer concernsSecure the restaurant after close Show less

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  Self-employed

  Jan 2020 - now

  Academic Tutor

  Assist with organization, motivation, mentorship, and concept comprehension and retention for students ranging from elementary school through college/university in multiple topics but specializing in mathematics and physics