Andrew Lee

Experience

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  Gold Coast Institute of TAFE

  Jan 2007 - Jan 2011

  This role forwarded me the opportunity to perfect and use my sales and consultation skills. This was a business development and consultation role where I would communicate with every secondary school’s on the Gold Coast to assist in tertiary pathways for their students. In addition to this, I would also help with the design courses and define job pathways for students completing studies with TAFE Queensland while they were still attending secondary school. I had over 25 schools in my portfolio, some with over 300 senior school students.ACHIEVMENTS• Managed three major TAFE Queensland - Gold Coast events including the yearly Schools Open Day over a 4-month period.• Managed the Direct Entry Process for 2009 and 2010, admitting over 250 students into Diploma programs• Achieved the highest number of Direct Entry Applications from High Schools Students for GCIT courses in 2009. • Opened negotiations between GCIT and TSS private boy’s college for the delivery of courses to their secondary school students.• Liaised directly with every University in Queensland to better advise potential students on career study outcomes and articulation pathways.• Implemented a new application process for admitting students into the TAFE Queensland - Gold Coast School’s Program• Assistant Event Coordinator for the 2010 Careers Expo at the Gold Coast Convention Centre (GCIT Exhibit/stand).• One of two organizers of the 2010 Construction Expo at the University Hospital construction sight (GCIT Exhibit/stand) Show less

  • Schools Liaison

    Jan 2009 - Jan 2011

  • Customer Service Consultant

    Jan 2007 - Jan 2009
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  GCIT - Gold Coast Instiute of TAFE

  Mar 2011 - now

  ICT Technical Coordinator and Strategic Projects

  This role is highly varied, ranging from Project Management consultation to desktop support. I am self-managed and take ownership of any enquiries that cross my desk. A majority of the projects are IT related, however, currently I am working on several related telecommunication projects. Prior to this role, I was managing projects focused on education sales and course development.The past 6 months has required me to think on my feet and proactively learn when I was put in charge of managing and also being the lead tech on the new PABX installation at our Southport campus. This opportunity afforded me new PABX configuration and IP Handset rollout skills.ACHIEVEMENTS• Redesign of the current Apple Mac network and proof of concept development.• Assisted in the installation and configuration of NEC PABX upgrade and phone configuration at TAFE Queensland Gold Coast - Southport Campus• Assisted with the management of the installation and implementation of AARNet (Australia's Academic and Research Network) installation for TAFE Queensland – Gold Coast.• Integration of BYOD solutions into pilot group at the TAFE Queensland - Gold Coast Southport Campus.• Assisted with the commissioning and opening of the TAFE Queensland – Gold Coast Coomera Creative Industries Campus Show less

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  Department of Educaiton, Training and the Arts

  Mar 2011 - Jul 2011

  Project Coordinator - Single Active Directory Implementation

  This was a short-term contract role that ignited my passion for project management and consultative business. It was a fantastic opportunity to not only manage a range of different projects, but also liaise with all areas of the institute to ensure project success.ACHIEVEMENTS• Assisted in the design of the education folder directory structure for TAFE Queensland – Gold Coast in consultation with teaching staff.• Managed the update of the GCIT staff and student ID Card system to integrate with security system.• Assisted in the configuration of the SALTO door locking security system at the TAFE Queensland - Gold Coast Coomera Campus.• Designed and implemented the communication plan for the introduction of Windows 7 and Office 2010• Deigned and implemented the training plan for the introduction of Windows 7 and Office 2010 Show less

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  TAFE Queensland

  Nov 2014 - now

  The main communication conduit between the respective region and the Project. Assisting with activities that need to be carried out to ensure a smooth changeover from current systems. Leading the identification of regional business impacts that may result from the Project implementation and developing detailed change management plans for how those impacts can be addressed. Providing advice to teams and executives on any business process changes as a result of the new solution.

  • Manager Technology Support

    Jan 2024 - now

  • Business Transition Coordinator

    Nov 2016 - Dec 2023

  • Senior Computer Systems Officer

    Nov 2014 - Nov 2016