Stefanie Bamford

Experience

• 

  South Barwon Comunity Centre

  Feb 2013 - now

  Volunteer
• 

  Wightons Lawyers

  Sept 2015 - Nov 2015

  Receptionist / Legal Secretary

  • Answering phones and making calls to clients.• Filing and organizing wills and power of attorneys.• Booking appointments.• Taking cash and card payments.• Typing/Dictation.• Sorting, Picking up and delivering DX and regular mail.• Generated Wills/ Power of Attorneys and bills.• LEAP Legal software.• Lodging closed files to computer data base.• Restocking office materials.• Dropping off and picking up documents from Court.• Copying and adding documents to digital data base. Show less

• 

  St Laurence Employment Services

  Sept 2015 - Oct 2015

  Receptionist /Administration (Volunteer)

  • Take incoming calls and Messages from clients directed them to who they called for.• Filing and organizing client documents and informing job consultants when document will be going out of date.• Typing resumes up for clients without access to a computer or internet.• Booking in clients when they come in for appointments and then notify their Job consultant.• Preparing and delivering mail.

• 

  Cushman & Wakefeild

  Jan 2016 - Mar 2016

  Customer Service Officer

  • Listen to customers’ questions and concerns, and provide answers or connect them with departments that can.• Resolve complaints through phone.• Record details of customer contacts and actions taken for client reference.• Liaised with contractors to keep both parties up to date with the status of works.• Used computer systems E1 and XE to raise service request for clients.• Used office phone system Zeacom for both phone, email client requests.• Able to work on duel computer screens. Show less

• 

  Fight Cancer Foundation Recycle Shop

  Jul 2016 - Dec 2016

  Store Assistant (Volunteer)

  • Customer/donor service, including but not limited to greeting, explaining policies and answering any questions clearly and politely to the satisfaction of the customer.• Conducting and completing transactions quickly and accurately, bag purchases efficiently and communicate upcoming events and promotions to the customer.• Record details of customer contacts and transactions taken for store reference.• Maintaining cleanliness and organization of sales floor.• Creating displays for store merchandise.• Pricing and re-stocking merchandise and ensuring that inventory and pricing guidelines are complied with and maintained.• Liaised with contractors to have building maintenance.• Service multiple customers at one time with courtesy and sincerity.• Assisting Manager with the induction of migrant volunteers. As well as assisting with their integration into the community and with their English. Show less

• 

  Powercom Pacific

  Nov 2016 - Jan 2018

  All rounder.

  customer care.paymentsprovisioning salesIT help

• 

  Target Australia

  Jan 2018 - Jan 2020

  IT SERVICEDESK ANALYST

  Level 1/2 technical support.• BAU Tasks• Managing high call volumes• Updating relevant key stake holders on status of incidents.• Run daily reports and on systems• Communicated to users the technical issues.

• 

  Boardriders

  Jan 2020 - Dec 2021

  IT Support Officer
• 

  Evologic

  May 2021 - Feb 2024

  Information Technology Service Engineer
• 

  Virtual IT Group (VITG)

  Feb 2024 - now

  System Engineer