Adel Ahmed

Experience

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  Horse Engineering Works Alex. S.A.E.

  Feb 2014 - May 2016

  Procurement Engineer

  • Generate orders from multinational suppliers and purchasing request from local suppliers.• Receive PI from suppliers and open L/C to start production of the equipment.• Collect purchase requests from various departments and find best price from suppliers.• Contacting suppliers to schedule deliveries or to discuss shortages or missed deliveries.• Negotiate sales agreements to purchase the required products, then award contracts to the vendors, and continue to administer these contracts throughout the relationship.• Consults with engineering personnel to establish performance criteria and specifications for manufacturing and testing.• Advises company personnel, suppliers, and customers of nature and function of equipment.• Managing supplier performance in terms of quality, cost, delivery, and responsiveness.• Periodically review suppliers and launch improvement programs where required.• Always be thinking of ways to eliminate waste and variability in the supply chain. Show less

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  Pirelli

  Jun 2016 - Aug 2019

  Senior Market Quality Engineer and Claims Management Specialist

  • Manages local claim center facility with maximum consideration to all aspects of HSE, in line with sector requirements as indicated in annual audit reports.• Conduct commercial support visits to fleets and dealers to support them with tire knowledge (Fitment/removal, tire pressure, tire rotation, scrap yard analysis, train technicians) • Manage complaints that come to the company and examine the tires for the Customer defect, or the manufacturing defect also manages complaints outside the company.• Provides monthly claims management reports, including number of tires claimed, costs and handling time, using standard reporting systems as provided by sector claims management. • Assure that the rules about disposal and that the processes for the disposal of waste/scrap products are properly followed.• Ensure that data inserted in SAP Claims Application is correct in all aspects.• Verify that the Business Units and Affiliates are aligned with the product evaluation standards.• Assure the coordination, at international level, of the product evaluation activities.• Carry out the competitive benchmark analysis, the analysis of the quality perceived by the market, and the analysis of the data about complaints.• Ensure that the root-causes are identified by the involved functions and that the improvement actions defined with them are carried out.• Guarantee that the product evaluation reports are carried out for all Operative Units Carry out customer survey, the analysis of the quality perceived by the market, and the analysis of the data about complaints.• Organize, manage and monitor the Market Test of the new products.• Attend Claims specialist training course in Milan, Italy.• Attend Truck tire training in Izmit, Turkey.• Attend Pirelli commercial training in Cairo, Egypt.• Attend Vehicles suspension training in MCV Cairo, Egypt. Show less

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  The Goodyear Tire & Rubber Company

  Sept 2019 - Jul 2021

  Sales and Center Manager

  • Working to maximize sales and minimize costs working towards AOP goals, motivate associates toachieve a high standard of customer service to grow sales and profitability, resolution of complaints, staffing, customer service, and safety• Exceed FY sales by average of 50% for services and 30% of tires by achieving 30% increase in profit margin from PY.• Responsible for the services for Kinto share application cars (Services, parts, and tires)• Responsible for developing, merchandising, billing, creating invoices, controlling assets, and promotion of products and services.• Provide "Service Excellence, Always" to meet the sales and service goals of the location and needs of the customer, Dealing with customer queries and complaints• Recommends changes in products, service, and policy by evaluating results and competitive developments.• Identifies current and future customer requirements by establishing rapport with potential and actual• Enforce company policies and procedures, Ensuring compliance with health, safety, legal and security issues.• Recruiting, training, supervising and appraising staff• Managing budgets, maintaining statistical, financial records, overseeing pricing and stock control• Maximizing profitability and setting/meeting sales targets, including motivating staff to do so.• Keeps management informed by submitting activity and results reports, such as daily call reports, weekly work plans, monthly and annual territory analyses. Show less

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  St Moses The Black

  Aug 2021 - Dec 2022

  Wholesale Account Manager

  • Generate new leads through account research, networking, and cold calling• Setting, disseminating, and achieving sales objectives.• On track to achieve 100% quota for Q1 and Q2 of 2022• Onboarding 20 new account in Q1 and Q2 of 2022 resulting in $820k in revenue.• Closed 50 contracts in Q1 and Q2 of 2022 resulting in $1.2M in revenue.• Implemented and managed a training seminar on sales strategies that increased revenue by 25%.• Bolstering profitable ties through steady and mutually beneficial engagement.• Reviewing in-house and competitors' sales figures to gauge performance.• Devising evidence-based marketing frameworks in collaboration with coworkers. Show less

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  Pirelli

  Jan 2023 - now

  Regional Sales Manager

  • Develop the territory business by increasing customer base as well as by building and strengthening relationships with customers, especially with loyal long-term customers in order to increase Pirelli share.• Carry out negotiations and sales activities, agreeing with customers on volumes, conditions of sale in order to achieve the targets of volumes, product mix, and revenues.• Strengthen the commercial performances and relationships through a 360° consultation approach on sell-out activities and margin built up.• Proactive cross-functional relation management with other sales rep and other functions (pricing, demand planning, R&D, etc.)• Deploy and monitor marketing activities done with the customer (sell-out)• Provide customers with precise information about products, services, conditions of sale and other related issue• Managed key accounts for major car manufacturers, overseeing promotional budgets, executing marketing campaigns,and ensuring alignment with brand and sales strategies to maximize revenue and market share. Show less