Rick Curry

Experience

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  Commodity Logistics Inc

  Jan 2002 - Oct 2005

  Quality Assurance Manager

  •Optimized the Quality Assurance department, including 59 employees, while grooming 14 supervisors. •Maintained the product and inventory of a multi-facility third party import distribution center.•Functioned as lead client liaison for international customers including Wal-Mart and Leap Frog. •Developed, wrote, and enforced 79 Standard Operating Procedures. •Recommended process improvements to C-Level executives via personal interactions, presentations, and written reports.

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  Mason Jar Restaurant

  Nov 2009 - Feb 2012

  Manager

  •Trained new servers and bartenders on guest satisfaction, efficiency, policies and procedures.•Inventory, Food and Beverage Management (food and bar cost)•Labor Control•Formal Management Training•Monitored and maintained bar cost, food cost, and labor.•Reconciled end of the night reports and financial discrepancies.

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  Cutting Edge Tool Supply, Inc.

  Feb 2012 - May 2014

  Inside Sales Manager / Outside Sales Representative

  Inside Sales Manager / Outside Sales Representative for a $10M B2B ecommerce Cutting Tool business.•Created a $1.2 Million dollar book of business in 1 year.•Work with large existing accounts and develop qualified leads for the sales team through outbound and inbound telephone contact with current and potential customers•Created sales tools to plan and document sales progress as well as increase business opportunity in current accounts•Implementing cost savings in purchasing processes as well as lowering shipping costs•Implement weekly training session for current employees for additional product knowledge•Confirm order quotes, handle product additions, deletions, changes, and returns, securing customer approval and placing product orders•Complete quotes; respond to emails and voicemails, and other administrative functions Show less

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  BlackHawk Industrial

  May 2014 - Aug 2016

  Account Manager

  Managed and grew a manufacturing account package comprised of medium to large accounts for a 400 Million dollar supply company that specializes in cutting tools and safety. Managed new and existing customer relations•2015 New Accounts Leader of the year with 52 new accounts with over at least $10K in annual revenue•Built and managed long term customer relationships/partnerships; responsible for customer satisfaction.•Expanded and developed market segments within the specified territory. •Conducted needs-based consultative sales meetings to review products and inventory management solutions.•Identified, created, and managed inventory management solutions for qualifying accounts and implemented from conception to execution•Submitted information from distributors and end users to assist the company in programs and product improvements.•Proactively solved problems for customers while providing and coordinating technical support as needed. •Supported and managed onsite sales and services. •Communicated customer and market concerns and opportunities to management•Provided reports to management on competitive offerings, pricing, key market data, forecasts for bookings and shipments, and new product development•Performed all work in accordance to ISO processes and procedures Show less

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  Grainger

  Aug 2016 - now

   Responsible for managing 14 multisite customer contracts Negotiate directly with customers to address contract performance and provide recommendations to leaders  Maintain knowledge of market data and access resources to proactively identify new developments in the customer’s business I demonstrate in-depth knowledge of the customers’ products and services to formulate business strategies impactful to their bottom line Host and deliver quarterly business reviews demonstrating the value of our partnership I also manage customer/vendor relationships, ensuring clear directives and focus, to solve for gaps in their processes, procedures, and production Coach field sales and inside sales team members relative to the strategic and tactical implementation of customer specific market plans. I am responsible for streamline communication internally and externally providing a consistent messaging as a single point of contact at the national level Show less Manage a Large Manufacturing, Commercial, and Health Care Account Package for 10+ Billion Dollar Industrial Supplier.25% Growth since 2016•Manage 18 high profile accounts, increasing sales in territory from $1.5 million to over $2 million in my first full year resulting in a 25% growth•Navigate 8 National Accounts and 3 Local Contracts which will double by the end of 2019•Develop and leading 3 of the National Contracts in revenue and growth•Successful transition of the remaining accounts to impactful pricing strategies •Maximize revenue for designated account package by growing sales within existing accounts, expanding customer contacts, identifying and developing new opportunities consistent with or exceeding company expectations•Understand customer needs and objectives while remaining alert to identify changing customer needs•Maintaining knowledge of market data and access to resources to proactively identify new developments in the customer’s business•Maintain consistent focus on actions and tactics that will produce positive sales results•Demonstrate in-depth knowledge of the customers’ products and services to formulate business strategies to drive revenue•Clearly articulate the Grainger Value Proposition to customers, providing solutions to grow profitable sales•Communicate in an organized, clear and concise manner to effectively express ideas, plans, actions, and projects to support customer needs•Develop and implement account penetration strategies to include regular business reviews for key customers to maximize sales•Demonstrate full compliance to company sales and pricing guidelines•Document, analyze, and understand impact of customer focused activities to increase productivity and sales within market Show less

  • Senior National Account Manager

    Jul 2023 - now

  • National Accounts Contract Manager

    Oct 2020 - Sept 2023

  • Account Manager

    Aug 2016 - Oct 2020