Jeffery Burks

Experience

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  Texas Instruments

  Jan 1999 - Jan 2000

  Wafer Fab Operator

  -Manufactured electronic wafers in a clean-room environment while wearing the necessary attire.-Operated the plasma equipment utilized for fabrication of wafers and adhered to quality assurance on all procedures performed.-Certified Wafer Fab Operator.

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  Boeing

  Jan 2000 - Jan 2002

  Production Associate

  -Assembled cable wiring harnesses for all commercial aircraft.-Assessed many essential tasks such as Quality Control and Inspection-Certified for all equipment and procedures performed such as stripping, crimping, and soldering

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  Lockheed Martin

  Jan 2002 - Jan 2004

  Aircraft Assembler

  -Worked on F-16 assembly line fulfilling all mechanic duties assessing the engineering change notices were corrected before final departure of aircraft.-Completed the final assembly stage of aircraft from cockpit to tail, assembling the final pieces in order to complete the aircraft.-Installed landing gear, servo actuators, wiring harnesses, and then transferred to perform rework where I was responsible for the entire aircraft and all its components.

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  Gulliver USA, Inc.

  Oct 2005 - Jun 2019

  Used Car Manager

  - Attended auto auctions and appraised prospective vehicles to assess frame damage issues, as well as evaluate appraised market value for pricing evaluation. - Developed company’s training manuals and instructional courses for the training of new employees on appraising vehicles and market value pricing guidelines.- Managed all employees and developed schedules for work and assisted in payroll duties, as well as accounting tasks when needed.

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  CarOffer

  Oct 2019 - Jan 2023

  Resolution Manager

  - Managed the arbitration process of the online auction portal for all vehicles purchased online, and handled the process to alleviate clients concerns for dame reimbursements costs and mechanical issues upon receipt of the vehicles.- Scheduled pick-ups of client vehicles, as well as inspection appointments to review the vehicles condition upon acceptance of an offer.- Worked with auctions, title and loan departments, and assessed all aspects of the inspection to the payment of the vehicles and escalations regarding matters. Show less

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  Lone Star Valet

  Jan 2023 - now

  Operations Manager

  - Trained new employees on proper procedures, safety protocols, and customer service techniques.- Supervised team of valet attendants, providing guidance and support as needed.- Developed and implemented policies and procedures of valet while maintaining a high level of professional appearance, demeanor and ethics in dealing both with guests and the valet team.

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  Liquid Motors, Inc

  Sept 2024 - now

  Customer Success Representative