Dervala Murphy

Experience

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  Crag Cave Ltd

  Sept 2009 - Apr 2013

  Tour guide (while studying)

  I had a number of duties in Crag Cave depending on what area I was working in. There is a children’s play area, a restaurant and a show cave.-One of my main duties in Crag Cave was being a tour guide. This involved giving a group of people a 30-minute guided tour of Crag Cave. With the group sizes varying you could have anything from 2 visitors to a school tour of 30 children. Whilst giving tours I had to ensure that I was always being friendly and speaking confidently with the groups.

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  Oasis Fashion

  Apr 2013 - Jan 2014

  Sales Assistant (while studying)

  -Serving customers whilst providing a high standard of customer service-Maintaining brand merchandising standards-Integrating new stock onto the shop floor-Operating the till, handling cash and counting the cash at the end of the day.

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  Guestlist

  Jan 2014 - Apr 2014

  Video Production Intern

  -Presenting: Interviewing music acts-Organising interviews-Researching relevant material for the interviews, thinking of questions to ask-Keeping the film crew up to date with what is going on-Recruiting new film staff-Quality control-EditingBelow is a link to an interview I carried out with an English singer named Jordan Morris, at the launch party of his single.

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  Greene King

  May 2014 - Sept 2014

  Waitress (Summer job)

  -Running food, checking back on customers, clearing their tables-Kitchen porter duties whilst being on the floor-Barista duties-Maintaining high standards of customer service.-Serving customers on the till.-Replenishing bar stock

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  Mustang Sallys Bar

  Oct 2014 - Sept 2015

  Bartender (while studying)
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  Propeller TV

  Jan 2016 - Apr 2016

  Production Assistant Intern

  -Assisting the producer-Researching relevant material for interviews-Contacting relevant contributors for shows and setting up interviews-Filming-Editing-Presenting

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  Zig Zag Productions

  May 2016 - Jun 2016

  I've got something to tell you: Production runner/ Location runner
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  Various

  Jul 2016 - Oct 2016

  Television work

  Whilst working in the television industry my roles varied from job to job. My main tasks included…· Assisting the production teams and the casting teams· Acting as an assistant to crew and contributors during shoots· Driving production cars· Looking after large groups of people, be it audience members or show contributors· Organising travel· Office management of production truck on location· Researching Objective Fiction Date: September 2016 - October 2016Witless series 2: Production runnerBetty Date: August 2016Too Ugly For Love?: Casting runnerSecond Star Productions Date: July 2016Britain Today, Tonight: Runner/Production runner Show less

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  Onesec ltd

  Nov 2016 - Oct 2017

  General Manager

  I managed The Stewart Arms, a pub based in the heart of Shepherds Bush for most of 2017. Managing this pub was a very exciting and enjoyable role and the challenges that I faced as manager have taught me a lot. I learned a lot about the various aspects of management in this position. At 22 I was given this great responsibility and I thoroughly enjoyed it.My main duties included…-Staff management-Cash management-Stock management-Upholding licencing objectivesI also completed the following courses whilst working in this position...BIIAB Level 2: Award for Personal Licence HoldersBIIAB Level 2: Award for Designated Premises SupervisorsLASER Level 2: Award for Working as a Door Supervisor within the Private Security Industry Saint John Ambulance: Emergency first aid at work (Valid until May 2020) Show less

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  AnyVan Ireland

  Oct 2017 - Mar 2018

  Customer care/ Sales advisor

  I worked as a customer care and sales advisor for the Irish territory of Anyvan. My duties here included… ·Taking inbound telephone enquiries from new and existing customers and collecting accurate information to provide move quotes as well as making outbound follow up calls to customers·Managing both long and short cycle sales and providing strong service knowledge to ease the customers concerns while making a booking·Managing the accounts of providers on the website, keeping them up to date with changes and updates to the site as well as organising specialised jobs with them.·Handling booking amendments, cancellations and any issues that customers may have, dealing with customer complaints from the start to finish and providing excellent problem solving skills Show less

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  Diageo

  Mar 2018 - Apr 2019

  Sales Executive

  ·Looking after circa 600 outlets in the South East London area·Managing key relationships with Routes to market, ie distributors, competitor brands·Organising sampling events, staff training on the Diageo portfolio·Striving to achieve stretching targets in order to gain market share for the Diageo portfolio on new and existing products ·Managing customer expectations on a one to one level, ensuring to hit a call rate of 8 meetings per day·Field based position, managing my own time and admin duties Show less

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  Equifax - Australia

  Jun 2019 - Aug 2019

  Temporary position: Customer Relationship Consultant

  Equifax- Fit2Work platform·Processing employment verification checks on behalf of contracted customers ·Ensuring to hit a target of a minimum 70 checks a day·Contacting the HR and payroll departments of companies in order to complete the employment verification checks·Maintaining high levels of confidentiality·Acting as a point of contact for the authorising officers, who request the employment verification checks

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  Stowe Australia

  Jan 2020 - Feb 2020

  Temporary position: Reception/Admin assistant

  ·General reception duties- taking calls, organising deliveries·Providing admin support to Project managers & Accounts department·Pronto experience- Creating purchase orders, investigating back orders·Assisting accounts department- sending invoices to appropriate departments

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  ABN Group

  Feb 2020 - Mar 2020

  Temporary position: Receptionist

  ·General reception duties- taking calls, organising deliveries, greeting clients, booking meeting rooms, etc.

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  Time Point

  Jul 2020 - Sept 2021

  Administrator
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  Clúid Housing

  Sept 2021 - now

  • Development Officer

    Jan 2025 - now

  • Defects Coordinator

    Oct 2023 - Dec 2024

  • Property Services Administrator

    Sept 2021 - Oct 2023