Surbhi Sejra

Surbhi Sejra

Operations Manager

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location of Surbhi SejraBengaluru, Karnataka, India

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  • Timeline

  • About me

    Finance & Business Operation

  • Education

    • Narsee Monjee Institute of Management Studies, Mumbai

      2011 - 2016
      Master of Business Administration - MBA Business Administration and Management, General
  • Experience

    • Larsen & Toubro Infotech Ltd (LTI)

      Jun 2016 - Oct 2021
      Operations Manager

      Business Operation• Worked closely with the central finance & delivery team to create & deploy new strategies & post analysis on execution or success of any program or strategy• Identify, Plan and implement efficiency of various clients and help to increase overall PAT• Help in the creation of board Dashboard• Strategy-Developed and own a full roadmap of common Initiatives like H1 B visa rotation, Fresher Density%, cross skill program to increase engagement and loyalty of PAT increase program• Develop& Optimize Processes by scaling new and existing processes to allow organization to operate & grow efficiently.• Analysis of financial P&L & operational parameters to track and raise concern in problem areas and to improve metrics & profitability• Analysis of client invoices, problem areas and to optimize operational parameters to gain extra profit• Worked on dashboards creations to analyze the problem area and develop a win-win strategy• Worked with Finance Invoice & pricing team to develop RFP and pipeline new clients• Business Strategy Planning• Tool used- Advance Excel, Tableau, Power BI, Microsoft Project• Creation of Executive Dashboard on a weekly basis to raise concern to CEO & COO of the company• Worked closely with the Digital team to come up with Digital Revenue& to create a strategy to increase it across the organization. Show less

    • Deloitte

      Oct 2021 - now
      Senior Consultant

      Senior Consultant USI Growth team 1. Strategic Big Deals: - Reporting and analytics - Managing client relationships - Driving growth strategies2. Business Operations: - Client management - Business process improvement - Growth enablement3. Dashboard and Microsite Development: - Designing and implementing data visualization tools - Creating program-specific microsites4. Pricing Strategy: - Analyzing pricing models - Developing competitive pricing strategies Show less

  • Licenses & Certifications