
Fabio Arnoni
Junior Support Analyst

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About me
IT Tech Manager | Infrastructure | Cloud | DevOps | FinOps | SRE | Observability | IT Operations | DataCenter | Governance | Management 3.0
Education

FIAP
2014 - 2015MBA em Gestão de Tecnologia da Informação 8,5
Faculdade de Tecnologia de São Paulo - FATEC-SP
2007 - 2011Information Security Technologist 10
MBA USP/Esalq
2019 - 2020MBA in Business Management 9,5
MBA USP/Esalq
2022 - 2024MBA in Data Science & Analytics
Experience

IBM
May 2008 - Apr 2009Junior Support AnalystAdministration and support for servers with Linux and Windows operating systems as well as for systems installed in those platforms. Support provided based on ITIL Methodology with use of many tools such as Peregrine - Service Center, VNC, Terminal Services, Telnet, SSH, CITRIX Metaframe, among others.

T-Systems
Jun 2009 - Mar 2011Installation and support for Linux and Microsoft Windows 2003 servers as well as for systems installed in those platforms. Administration of virtual environments such as VMware ESX 4.0 and CITRIX Metaframe Server. Management of backup and restore through the IBM Tivoli Storage Manager tool. Shell and BAT scripting to automate tasks and manage large environments. Handling Tickets, creating and dealing with Changes and Problems based on the ITIL methodology and Peregrine tools - Service Center and Remedy. Participation in new projects performing activities such as systems deployment and its documentations. Show less
Support Analyst
Jun 2010 - Mar 2011Support Analyst Trainee
Jun 2009 - Jun 2010

Vivo
Mar 2011 - Mar 2012Junior UNIX / Linux Support AnalystInstallation, configuration and support for UNIX / Linux servers. Storage, disks and volume management by means of Symcli, Powerpath, LVM and Veritas File System. Administration and support for the Veritas Cluster Server. OS performance and tuning analysis. Configuration and troubleshooting for networks and network services. Installation, configuration and management of applications and services related to UNIX / Linux platforms, as well as configuration of their requirements.

TIVIT
Mar 2012 - Jan 2016Senior UNIX / Linux Support AnalystWorked as a project and ongoing analyst by means of: implementation, management and support for IBM Power, Linux and VMware environments, from project planning through to its completion. Performed migration and deployment activities in several environments that needed storage migration, OS installation/upgrade and implementation of tools. Maintenance in critical business environments, keeping them updated, stable and secured. Offered internal coaching and training, sharing technology knowledge with other teams. Show less

Mars
Jan 2016 - Aug 2018Design and implementation of new technologies involving automation and information security as well as its management throughout Windows, Linux and VMware environments. Participated in projects creating, implementing and managing process such patch management, user management, RBAC Control, Privilege Management, hardening and audit. Installation, configuration and management of tools like SUSE Manager, Red Hat Satellite, Splunk, Gitlab, Centrify, CyberArk, Red Hat IDM, etc. Responsible for conducting the compliance and audit process inside the infrastructure department as well as improve it through automation and including new policy and audit items. Documentation and training deployment for all information security systems in order to ensure its operation in a secure and uninterrupted manner. Show less Worked as a project analyst, implementing, managing and supporting many different Systems running over Linux and VMware environments. Performed migration and deployment activities in several environments that needed full Replatform, OS installation/upgrade and implementation of new tools. Maintenance in critical business environments, keeping them updated, stable and secured. Configuration and deployment of several tools in an automated way for large-scale environments. Research, test and implement new tools that rely on Information Security and Automation perspective. Participate on innovation forum where new ideas about Security, Full Stack and DevOps are discussed in order to optimize the business environment in terms of security, automation and running costs. Show less
Information Security Analyst
Jun 2016 - Aug 2018Senior UNIX / Linux Support Analyst
Jan 2016 - Jun 2016

Banco Itaú
Aug 2018 - Apr 2021Responsible for technically leading the team in the development, migration and maintenance of CI/CD pipelines in DevOps environments, using private and public cloud. Technical design of solutions together with architects, engineers and developers to ensure the pipeline configuration will be delivered according to product requirements. Maintain the team's organization and productivity by removing impediments and helping to address technical and procedural problems.Procedures and Tools: CI/CD, Scrum, Automation, Gitlab, Jenkins, Puppet, Python, Artifactory, Windows, Linux, OpenStack. Show less
FinOps Technical Lead
Jan 2020 - Apr 2021DevOps Technical Lead
Jun 2019 - Dec 2020Cloud Automation Engineer
Aug 2018 - Jun 2019

Banco BV
Apr 2021 - nowWorking as a FinOps Leader, being responsible for structuring the team and implementing solutions within the pillars of visibility, optimization and operation of FinOps, of which the main ones are: Creation of FinOps governance, implementation of visibility and cost management tools, OKRs and KPIs, cost optimization initiatives, chargeback system, automation, documentation, training, workshops and auditing.
IT Tech Manager
Dec 2022 - nowFinOps and Governance Leader
Apr 2021 - Nov 2022
Licenses & Certifications
- View certificate

RHCSA – Red Hat Certified Systems Administrator
Red HatOct 2011 - View certificate

ITIL 4 ® Foundation Certificate in IT Service Management
AXELOS Global Best PracticeMay 2019 - View certificate

Scrum Product Owner
International Scrum Institute™Apr 2018 - View certificate

RHCE - Red Hat Certified Engineer
Red HatSept 2013 - View certificate

LPIC-1 - Linux Professional Institute Certified Level 1
Linux Professional InstituteFeb 2011 .webp)
AWS Certified Cloud Practitioner
Amazon Web Services (AWS)Nov 2019- View certificate

Professional Scrum Product Owner I
Scrum.orgJul 2018 - View certificate

Professional Scrum Master I
Scrum.orgNov 2017 - View certificate

Docker Certified Associate
Docker, IncMay 2018 - View certificate

ISO/IEC 27001 - Information Security Foundation
EXIN your ICT competence partnerMay 2018
Honors & Awards
- Awarded to Fabio ArnoniGoogle Cloud Customer Awards 2023 - Financial Services https://googlecustomerawards.wearedistillery.com/index.html?model-path=vyqxse Oct 2023 Banco BV conquista prêmio do Google Cloud na categoria de Financial Serviceshttps://www.revistafatorbrasil.com.br/2023/10/20/banco-bv-conquista-premio-do-google-cloud/
- Awarded to Fabio ArnoniBV and Google FinOps Case Study https://cloud.google.com/customers/banco-bv?hl=pt-br Nov 2022 Banco BV obtém economia e gestão eficiente de custos em nuvem com um framework de FinOps.
Volunteer Experience
Sponsor
Issued by CAMACC - Casa Modelo de Apoio a Criança com Câncer on Jan 2008
Associated with Fabio ArnoniSponsor
Issued by Amor a 4 Patas on Jun 2020
Associated with Fabio ArnoniEstudar vale a pena - Mentor
Issued by Instituto Unibanco on Apr 2019
Associated with Fabio ArnoniSubsíndico
Issued by Condomínio Flávia on Oct 2019
Associated with Fabio Arnoni
Languages
- poPortuguese
- enEnglish
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