Siow Fong Chen

Experience

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  Informatics Holdings Ltd (Singapore)

  Jul 1993 - Jul 1994

  Analyst Programmer

  Assist project leader in ensuring the smooth functioning of the computer systems used by the various schools supported by the company. The Applications were written in Foxbase running on SCO UNIX platform.Involved in the implementation of the enrolment and instalment schemes for the local schools and schools in Philippines.Was also involved in the planning and installation of SCO UNIX and the applications for the set up of new schools in Singapore.Apart from that, was involved in the implementation of the GST processing into existing application systems in 1994.Was also responsible for generating the monthly accounting reports to analyse the statistics, developing student enrolment systems for other tenders, and coordinating and providing training to end users to effectively use the systems. Show less

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  National Computer Systems Pte Ltd (Singapore)

  Jul 1994 - Aug 1997

  Senior Systems Engineer (Database Administrator)

  Was attached from NCS to Ministry of Health, Computer Information Systems Department (MOH/CISD) as Database Administrator.Assisted the team leader in supporting and managing Database Management Systems (DBMS). Was also responsible to evaluate and recommend new DBMS management tools, work with application developers on interface design and enforce corporate control and standards. The DBMSs worked on were IMS, DB2 and Oracle.Had independently planned and installed Oracle RDBMS on UNIX. Was involved in the sizing of the database for installation to ensure proper system set up and in creating the databases, reviewing the application database design and creating application systems to effectively process the medical and dental information. Maintain proper documentation of the standards and procedures to conform to ISO9001 standards. Monitored and tuned the performance of applications using Oracle tools such as UTLbstat.sql and UTLestat.sql scripts, EXPLAIN plan, the dynamic performance tables, as well as the Enterprise Manager and Performance Pack. Was also involved in the creation of UNIX scripts for the maintenance of the Oracle databases and written programs using Oracle Forms to effectively arry out user id maintenance.Was involved in the yearly Disaster Recovery Exercise (IMS and DB2 DBMSs) and large scale database reorganisation for the postal code change (from 4 digits to 6 digits).Assisted the Database Administrator in Ministry of Trade and Industry in the day-to-day support.Was involved in the implementation of the Oracle database system for the World Trade Organisation Ministerial Conference in December 1996, and was to ensure smooth and efficient running of the system during that period. Show less

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  Exxon Chemical Singapore Ptd Ltd

  Aug 1997 - Apr 1999

  System Analyst

  Was part of the Center of Expertise (COE) team to support Project System module for 6 months. Also responsible for ABAP programming for the FI-AR module. Responsible for the design & implementation of the PS module for the affiliate (Singapore Chemical Complex) to cater for the complexities of the project structure. Main functionalities: Master Data Maintenance, and settlement of operating expenses & capital expenditure captured in PS to the cost centers, profit centers and assets. This involved project planning, collecting user requirements, system analysis, finalised project structure, configuration, test scripts creation & testing, user profile changes, user procedures & user training. Also changed ABAP report to extract data to show the final settlement of cost to cc and assets.Joined the Customer Supply Chain (CSC) project team as Financial System Analyst. Involved in the full cycle of implementing AR, CC and PC modules in Singapore & Thailand. Responsibilities included gap analysis, prototyping, configuration & unit testing, creating new authorizations/profiles, documenting control & security issues, preparing user procedures and training. Besides that, was involved in the data conversion exercise to convert data from Thailand’s legacy system to SAP.Lead Designer of Financial Information and Reporting, Pay Supplier process and Invoice Verification for CSC project implementation in Hong Kong. Involved in gap analysis and demonstration to users in Hong Kong. Provided production support for the AP and Invoice Verification modules for five months including the year end financial closing (for Singapore & Thailand)Joined COE team as lead designer & provided maintenance support for the Cash Management System, and Financial Information CC & PC) and Financial Information & Reporting (Sales/Purchases Report). Was also involved in the Y2K testing for FI-AR, CCA, PCA and TR-CM. Show less

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  Arthur Anderson Consulting

  Apr 1999 - Nov 1999

  Senior Consultant

  Was attached to a local architectural & construction company to provide functional consultancy in SAP PS-CO (Project System-Controlling). Responsible in carrying out requirement study, design and implementation of the standard and non-standard SAP functions. Key areas being analysed are the design of project structure to be maintained in the Project Master, project planning for costs and revenues, project schedule maintained in the Network/Activities, integration from CO (Controlling) and HR (Human Resource) to capture manpower cost via CO-CATS (Cross-Application Timesheet), calculation of overhead surcharges, and the month-end settlement of costs/revenues to the cost centers in CO. Examples of the non-standard functions are Fee Projection and Cash Flow Projection for project planning. Was also responsible in collecting requirements and developing program specifications for data conversion and the management reports. Apart from that, was involved in the month-end support to resolve any costs/revenues and integration issues between FI-CO and PS. Was also involved in the preparation of test scripts, and carrying out unit testing, creating user procedures, and conducting training for the users. Show less

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  Telecom NZ/EDS NZ

  Jan 2000 - Apr 2004

  SAP Consultant

  Telecom NZ LtdGeneral responsibilities included maintenance, enhancement of the EBP and Logistics modules in the Telecommunications industry. The Logistics modules supported: CATS, Inventory Management, Purchasing and Service Management. Other key projects involved were:Supply Online Project (I and II)The first phase of the project was to implement the EBP system to replace the existing Ariba and Intershop web solutions which supported the two key processes: Purchasing Online for Corporate users, and Spares and Inventory Management for Network users. Existing suppliers were migrated to the new platform and new suppliers were also introduced.The second phase of the project was to extend the online purchasing function to Network users, introduce new suppliers and custom Returns & Recoveries process.AAPTImplementation of SAP R/3 v4.6 for AAPT Group Telecom’s Australian subsidiaries. Was Logistics functional team leader for the Purchasing, Inventory Management and Invoicing process.Responsibilities included carrying out gap analysis with the users and reengineered the existing processes, mapping system design to business requirements, setting up data conversion strategy, carrying out configuration and unit testingSAP v4.6 UpgradeThe purpose of this project was to technically upgrade the SAP R/3 system from v4.0B to 4.6C. Key responsibilities: testing the functionality in Service Management and Purchasing modules, updating documentation, and user training. CATSProject to introduce Cross-Application Timesheet System to Network Group users in Telecom• Process Design for CATS Solutions• Functional Delivery of CATS Solutions including implementation of HR Organisational Structure Show less

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  Soltius NZ Ltd

  May 2004 - Dec 2020

  Senior SAP Consultant

  • Undertake support as required when not committed to other projects. Tasks include resolving support issues & provide consulting advice to other clients. • CRM Customer Model Project and eSOF project at LIC.• SAP Logistics Capability Review at New Zealand Defence Force. • Category Management project at Telecom NZ Ltd. • Testing the various SRM functions in the new portal environment set up for Telecom NZ Ltd.• SRM-MDM Catalog Build at NZ Defence• SRM EnhancementsThis exercise involved the prototyping and demonstration of a handful of enhancements in the SRM system to improve the effective use of the existing SRM and backend SAP procurement solution. • Asset Lifecycle Management Project at Telecom NZ Ltd• Provide level 1-3 support for Telecom's SRM based eProcurement and Network Inventory solutions & SAP R/3 Procurement solutions.• Inventory Management for Telecom Mobile• Logistics Optimisation involving review of the logistics operations and explores the possibility to improve supplies efficiencies and reduce costs by engaging a lead service provider to run all facilities, distribution and freight arrangements required.• Mobile Supply Chain Project which involved scoping the business requirements & providing estimates to implement Supply Chain Management for Telecom Mobile.• A1 Implementation at OCS• A1 Implementation at Delta Utility Services Limited• Data Conversion of GL balances and transactions for NZ and USA in Fonterra.• Was engaged as Functional Consultant for the implementation of the CRM Best Practices involving mainly the Sales scenario (including Sales Activity management and Opportunity Management) at Rakon. Show less

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  Zag

  Jan 2021 - May 2021

  Architect
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  Accenture New Zealand

  May 2021 - now

  Architect